Bloom Cafe Barista

Alpha International; Gillingham; On-site; GBP 18,000 - 24,000; Full time

Job summary

A local café in Gillingham is seeking a Barista to prepare high-quality coffee and serve customers. The ideal candidate will have a passion for coffee, strong communication skills, and the ability to work in a fast-paced environment. Responsibilities include maintaining a welcoming atmosphere, handling transactions, and assisting in inventory management.

Qualifications

• Passion for coffee and customer service.
• Strong communication skills and a friendly demeanor.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Prepare and serve high-quality coffee and beverages.
• Greet customers and take their orders.
• Maintain a clean and organized workspace.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Responsibilities

Role purpose: The key purpose of this role is to support Bloom Cafe. As a Barista, you will be responsible for preparing and serving high-quality coffee and beverages to our customers, creating a warm and welcoming atmosphere, and ensuring a clean and organised workspace.

Key deliverables:

• Greet customers with a friendly and positive attitude.
• Take customer orders and prepare coffee and espresso-based drinks, such as lattes, cappuccinos, and americanos.
• Serve baked goods, snacks, and other menu items as requested by customers.
• Maintain a clean and organised workspace, including coffee machines, countertops, and the café area.
• Ensure the proper handling of cash and credit transactions, and provide accurate change when necessary.
• Communicate effectively with customers and team members to ensure high-quality service.
• Assist in restocking and organising inventory, including coffee beans, syrups, and other supplies.
• Follow all food safety and hygiene procedures.
• Ensure customer satisfaction by addressing inquiries, making recommendations, and resolving concerns in a professional manner.
• Follow all safety and health regulations and company policies.

Core behavioural competencies

• Works well with all fellow team members and seeks opportunities to support and serve them.
• Seeks to adopt a positive attitude to change, even when it is not fully understood.
• Always seeks to demonstrate high levels of commitment and flexibility.
• Regularly asks for feedback and looks for opportunities to learn from others and continually improve their work.
• Shows awareness and respect for different viewpoints. Keeps going, even when it is hard, but seeks appropriate help when necessary.

Essential skills, experience & knowledge

• Previous experience in a coffee shop, café, or food service environment is a plus but not required.
• Passion for coffee and customer service.
• Strong communication skills and a friendly, approachable demeanour.
• Ability to work efficiently in a fast-paced environment.
• Basic math skills for handling transactions and making change.
• Ability to work as part of a team and support a positive work environment.
• Flexibility to work various shifts, including weekends and holidays.

Desirable skills, experience & knowledge

• Ability to lift and carry items up to 30 lbs (e.g., coffee bags, milk containers).