Blood Sciences Quality Administrator

Leeds Teaching Hospitals; Leeds; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading hospital trust in Leeds is seeking a Quality Team Administrator to support the governance, audit, and service improvement activities of the laboratory. The role requires strong IT skills, experience in quality related activities, and excellent communication abilities. The successful candidate will manage the Electronic Quality Management System and ensure the quality management system is continually reviewed. A commitment to delivering quality services is essential.

Qualifications

• Experience of quality related activities such as risk assessments and auditing.
• Previous experience in an administrative or IT role is advantageous.

Responsibilities

• Help ensure a robust Quality Management System.
• Support audits and risk assessments.
• Manage the Electronic Quality Management System.

Skills

Commitment to delivering quality services

Good written and verbal communication skills

Good command of spoken and written English

Ability to work effectively as part of a team

Organizational skills

Education

GCSE in English and Maths or Equivalent

Basic computer/typing qualifications

Tools

Microsoft Office

Job description

The Department of Blood Sciences is seeking to recruit a Quality Team Administrator to support the governance, audit and service improvement activity of the laboratory. This is an exciting time to join one of the largest Pathology departments in the country, and to work in the brand-new facilities provided in the Centre for Laboratory Medicine on the St. Jamess University Hospital site.

The main purpose of the role is to help ensure that there is a robust and consistent approach to the delivery of the Quality Management System. This will involve supporting audits, risk assessments and using service improvement tools to improve processes within the laboratory. The role will also involve the updating of websites, manipulating scientific data for analysis and utilising common IT packages such as Microsoft Office.

Main duties of the job

Ideally you will have experience of quality related activities such as risk assessments and auditing. This is also a great opportunity to use your administrative and IT skills (especially using Microsoft Word and Excel, as well as web-based systems) to collate, process and manipulate data to ensure that the health of the quality management system is under continual and robust review. Strong IT skills are essential for this role.

You will have a passion for service improvement and be an excellent communicator. Previous experience in an administrative or IT role would be advantageous, as would experience training others, although full training will be provided.

You will be able to work flexibly in this role to ensure that all tasks are completed on time and to the required standard. We encourage all candidates to contact us to discuss the role(s), we can offer informal visits to our laboratories for interested candidates. Please contact: Magdalena Burgess, Blood Sciences Quality Manager at [e-mail]

About us

Our Pathology services operate across two large university teaching hospitals in the Leeds Metropolitan area with a population of around 2.3 million and provide services both regionally and nationally. Our new Centre for Laboratory Medicine building is a state of the art and purpose-built facility which offers an excellent working environment. The successful candidate will be well supported by the wider scientific and clinical teams. The Blood Sciences Department is accredited to ISO15189 and by the IBMS as a training laboratory in both Clinical Biochemistry and Haematology.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Job responsibilities

Quality Administrators are individuals who have a formal role in the provision of a full and effective administrative and clerical support service to the Department/Service. He/she will also be responsible for managing the Electronic Quality Management System, helping to develop new quality systems and processes, managing databases and producing reports as required. The post-holder will be expected to arrange and plan her/his own work on a day-to-day basis within the overall demands and priorities of the department.

For full details, please refer to attached job description and addendum which explains in detail about the role.

Person Specification

Skills & behaviours

• Commitment to delivering quality services.
• Importance of maintaining confidentiality.
• Well organised, able to prioritise and to work on own initiative
• Able to work effectively as part of a small team.
• Good interpersonal skills and able to relate effectively to a wide range of people.
• Good written and verbal communication skills.
• Good command of spoken and written English.
• Ability to travel between hospital sites

Qualifications

• GCSE in English and Maths or Equivalent
• Basic computer/typing qualifications

Experience

• Knowledge of a wide range of administrative procedures
• Previous experience of administrative or quality related work
• Knowledge of the NHS
• Knowledge of Pathology and or quality related work
• Knowledge and experience of Microsoft Office