Block Property Management Assistant

Kings Permanent Recruitment Ltd; Grays; On-site; GBP 26,000 - 30,000; Full time

Job summary

A renowned property management company based in the United Kingdom is seeking a Block Property Management Assistant. This pivotal role involves providing administrative support to the Property Manager and assisting with the management of a diverse portfolio of residential and commercial properties. Ideal candidates will have a track record in property management, possess strong administrative skills, and be able to handle pressures while maintaining attention to detail. Basic salary ranges from £26,000 to £30,000 depending on experience.

Qualifications

• Proven track record in property management or block/estate management.
• Ability to conduct property inspections and prepare reports.
• Excellent communication skills and ability to liaise with stakeholders.

Responsibilities

• Provide administrative support to the Property Manager.
• Assist with managing a portfolio of residential and commercial properties.
• Monitor maintenance and repair requests.

Skills

Strong administrative skills

Ability to work under pressure

Problem solver

Secretarial skills

Job description

Block Property Management Assistant

Overview

• This is a progressive position with a clear career path that will lead to you becoming a fully fledged Block Property Manager.
• You will directly assist the Head of Block Management and the Senior Partner in growing the existing 1,000 units in the Block Management managed portfolio.
• You will ideally have a proven track record within the Property Management function of a block or estate management business.
• You will be responsible for managing a portfolio of residential and commercial blocks currently consisting of 1,000 units in 35 to 40 blocks, ensuring the highest standards of service are delivered to our clients.
• You will be expected to carry out site inspections therefore a car driver with your own car is essential.

Responsibilities

• Provide administrative support to the Property Manager.
• Assist with the management of a portfolio of residential and commercial properties.
• Liaise with tenants, contractors, and other stakeholders.
• Monitor and track maintenance and repair requests.
• Prepare and distribute notices, letters, and other correspondence.
• Maintain accurate records and files.
• Assist with financial management, including invoicing and budget tracking.
• Conduct property inspections and prepare reports.
• Assist with the coordination of property viewings and new tenant move‑ins.
• Handle general office duties such as answering phone calls and responding to emails.

Skills and Attributes

• A calm, unflappable person, with strength of character.
• Systematic approach with strong administrative skills.
• Problem solver.
• Ability to work under pressure, whilst maintaining attention to detail.
• Secretarial skills would help so that the applicant would be able to generate their own letters. Longer reports can be dictated and compiled by other personnel if necessary.

Key Focus and Expectations

• This role is a pivotal position. The main focus is the issues surrounding property maintenance, property management and deposit resolution at the end of the tenancy.
• It requires a special talent to keep both the landlord and tenant 'on side'.
• For example, sometimes a tenant can get quite stressed when there is a relatively minor delay on the repair of a washing machine etc.
• The person who will fulfil this role successfully will need to have all of the skills listed previously.
• The job can often be very demanding.

Remuneration

• Basic salary £26,000 to £30,000 depending on experience. Monday to Friday.