BIRMINGHAM - HOST

Mission Mars; Birmingham; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

50% off at Mission Mars venues

Dreams Machine participation

Loyalty bonus scheme

Staff parties and events

Mental health support

Training and development

Annual workshops

Trips to partners

Independent culture

Job summary

Albert’s Schloss in Birmingham is seeking superstar Hosts to join our welcoming team. We train and support you to deliver world-class hospitality, with full-time and part-time opportunities available. Experience helps, but is not essential as training is provided.

Join a vibrant environment at Albert’s Schloss, part of the Mission Mars Group, and help guests feel at home while enjoying a friendly, team-oriented culture and benefits.

Qualifications

• Hospitality-minded individuals with a love for great service.
• Desire to go above and beyond and make guests feel at home.
• Organised and computer literate; training provided.
• Experience with ResDiary would be helpful but not essential.

Responsibilities

• Provide world-class service to guests in a busy, Bavarian-inspired setting.
• Assist with seating and host duties as required to ensure smooth guest flow.
• Support team with training and onboarding for full-time or part-time roles.

Skills

Hospitality passion

Guest service

Organization

Computer literacy

Resdiary experience

Tools

Resdiary

Job description

Salary: £13.45/hour + Tronc + Bonus

We are looking for hardworking, talented and enthusiastic individuals to join our host team here at Albert’s Schloss!

Host

Albert's Schloss

Birmingham

• £13.45 per hour + tronc + bonus
• Full time / Part time

Host - Albert's Schloss

We are looking for hardworking, talented and enthusiastic individuals to join our host team here at Albert’s Schloss!

We’re looking for superstar Hosts who are passionate about hospitality and delivering a world class service to our guests. Full time and part time positions available. Experience is great but is not essential as full training will be provided.

Who We Need

• Someone who has a love for great hospitality
• A genuine desire to go above and beyond and make our guests feel at home & welcome
• Organised & computer literate
• Experience with resdiary would be helpful but not essential

Who We Are

Albert’s Schloss is part of the Mission Mars Group, and we currently operate Albert’s Schenke, Rudy’s Pizza, and Albert Hall.

Our Bavarian bier hall and alpine inspired restaurant is a retreat from the modern world where we invite you to discover new things, celebrate one another, and revel in the wünder of our Schloss. Influenced by our travels across Alpine Europe; expect roaring fires, tankards of Europe’s finest bier, delicious Bavarian inspired dishes from our Cook Haus, and seven nights of showtime.

We have been rated as a 'World Class' place to work by Best Companies in 2024 and placed in the Top 10 Hospitality Employers in the UK in 2023. We truly invest in and develop our people whilst being true to our values of Fun, Authentic, Positive, Initiative, Neighbourly & Committed.

For more information about us, visit - www.albertsschloss.co.uk

Rewards for your hard work

• 50% off at all Mission Mars Venues for you and friends.
• Dreams Machine – have a dream? Enter into our Dreams Machine & be at a chance of winning money to help make it happen!
• Loyalty bonus scheme
• Invites to big parties including a Christmas awards ceremony, summer BBQ and football tournament.
• 24/7 access to free, confidential and specialist mental health/well-being support.
• Training and development programme with over 38 courses for various roles and levels.
• Annual workshops to exciting (secret) locations.
• Trips away to UK and overseas based partners to enhance your own knowledge (and sometimes just for fun..)
• An independent culture where your ideas matter

Should you be successful, you will be contacted regarding the next steps within 7-14 days. Good luck!

At Mission Mars, we’re committed to an inclusive and accessible recruitment process for everyone. If you need any reasonable adjustments at any stage of your application or interview, just let us know on [e-mail]