Biomass Service Engineer

Alternative Heat Ltd; Glasgow; On-site; GBP 28,000 - 36,000; Full time

Job summary

Alternative Heat Ltd. is expanding its Glasgow-based biomass service team. The role covers service, maintenance and repair of biomass boiler installations across Central/Lowlands Scotland, with travel within the UK as required.

The engineer will support the public sector estates and engage with local authorities to ensure reliable operation and customer satisfaction. We are seeking candidates with biomass experience and the ability to perform comprehensive service tasks.

Qualifications

• Biomass experience required.
• Ability to perform service, maintenance and repair tasks on biomass boiler projects.

Responsibilities

• Carry out planned and reactive maintenance on commercial heating systems (pumps, valves, pressurisation units, control systems).
• Respond to breakdowns and diagnose faults to minimise downtime.
• Conduct servicing to high standards ensuring compliance with legislation and contracts.
• Maintain accurate on-site records via tablet and cloud-based asset management.
• Provide excellent customer service and build strong client relationships.
• Collaborate with internal teams to ensure smooth operations.

Skills

Biomass experience

Maintenance and repair

Job description

Biomass Service Engineer

Application Deadline: 10 August 2026

Department: Service and Maintenance

Employment Type: Permanent - Full Time

Location: Scotland

Reporting To: Service and Maintenance Manager

Description

Team Overview:

The Services & Maintenance team provides ongoing support and upkeep for installed mechanical and electrical systems, ensuring optimal performance, reliability, and longevity. They deliver scheduled maintenance, troubleshooting, and emergency repairs, working closely with clients to minimise downtime and extend asset life. This department plays a vital role in sustaining customer satisfaction and protecting the long-term value of our solutions.

Role Overview:

We currently have a team of Service and Maintenance engineers covering our biomass installations throughout the UK and we are looking to expand this team via the recruitment of an additional full time Biomass Service Engineer for our Glasgow based service team.

We are looking for an engineer who must have previous biomass experience and the ability to carry out service, maintenance, and repair tasks on completed biomass boiler projects.

An in-depth knowledge of the Commercial Plumbing and Heating industry and Herz Biomass Boiler range would offer a distinct advantage to the applicant; however product specific training shall be provided for the successful applicant.

The position will cover a set geographical area within Central / Lowlands Scotland and will require commitment to travel and may on occasion require overnight stays.

What You'll be Doing

The Biomass engineer will be required to carry out operation and maintenance tasks on completed biomass boiler projects in the area set out above. The installed biomass plants are typically within the Public Sector Estate and will require engagement direct with the various local authorities.

• Carry out Planned & Reactive maintenance tasks on commercial heating systems to include pumps, control valves, pressurisation units, and associated Mechanical / Electrical Services incl. Control Systems, Fuel Stores and augers.
• Respond promptly to breakdowns and equipment failures, diagnosing issues and implementing repairs using own initiative engineering experience to minimize downtime.
• Conduct servicing tasks to a high standard ensuring legislative & contractual compliance is upheld.
• Maintain accurate records of all work performed on site, via company tablet and cloud based asset management software.
• Provide excellent customer service, integrating with client representatives on site and building strong relations with key members of our client’s team.
• Collaborate with internal team members and other departments to ensure seamless operations.