Binding Authority Technician, Management Services

Miller; Ipswich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance firm in Ipswich is looking for a professional to manage client interactions and ensure compliance with internal policies. The ideal candidate will have experience in a similar role and strong attention to detail. Responsibilities include liaising with executives, maintaining client records, and onboarding new clients. The firm offers a competitive salary along with excellent benefits including pension contributions and private medical insurance.

Benefits

10% pension contribution

Private Medical Insurance

Minimum of 25 days annual leave

Life Assurance

Enhanced Maternity and Paternity Leave

Qualifications

• Experience in a similar role required.
• Knowledge of the mapping process required (Premium, Claims and Risk).
• Proficient attention to detail.

Responsibilities

• Liaise with Account Executives and maintain records.
• Ensure compliance with procedures and regulations.
• Assist with onboarding new clients to Miller.
• Process and monitor aggregate numbers and reports.
• Perform quality control checks on documentation.

Skills

Attention to detail

Experience in a similar role

Knowledge of mapping process

Education

CII qualifications preferred

Job description

Role Responsibilities

• Liaise with Account Executives to achieve agreement from markets where required and maintaining diary/pending system to monitor progress
• Maintain accurate and concise client files, using the corporate document management system
• Liaise with compliance to ensure all procedures are followed
• Learn and perform mapping tasks in a lead capacity to allow for processing automation of the Binder portfolio
• Assist with the onboarding of new Binder clients to Miller
• Work with the output of automated processes and be responsible for maintaining accurate data and records within Binder management system
• Ensure that risk, premium and claim data reports are received, processed and settled within specified timescales and service levels
• Process, monitor and update aggregate numbers and provide relevant commentary on utilisation and monitor premium against GPI
• Review, monitor and provide timely resolution to technical questions from clients, markets, credit control, claims and the business unit, to ensure that the client’s best interests are maintained
• Provide updates and progress reports to management as required
• Maintain diary system to ensure that files are appropriately progressed
• Perform quality control checks on all documentation
• Adhere to and meet fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls. Our policies and procedures are written to encapsulate the compliance, legal and financial crime related legislation and regulations which apply to Miller.
• Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as Lloyd’s byelaws and FCA rules.
• Promote Miller brand and values to enhance Miller’s reputation in the market

Experience

• Experience in a similar role required
• Knowledge of the mapping process required (Premium, Claims and Risk)
• Proficient attention to detail
• CII qualifications are preferred but not required

Benefits

On top of a competitive salary we offer a fantastic benefits package including:

• 10% pension contribution from Miller. In addition, Miller will match any employee contributions up to 5%
• Private Medical Insurance
• Medicare cash plan
• Minimum of 25 days annual leave (with flexibility to buy more)
• Life Assurance
• Income Protection
• Critical Illness cover
• Enhanced Maternity, Paternity Adoption and Shared Parental Leave

Miller is committed to providing equal opportunities to all applicants and to creating an inclusive working environment for all.