Binding Authority Management Technician

Arthur; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A respected Lloyd’s market insurer is seeking a Delegated Authority Operations professional in the City of London. You will support binder and bordereaux processes, ensuring smooth operations through teamwork and collaboration. Ideal candidates will have relevant experience in the Lloyd’s or London market, excellent communication skills, and proficiency in Excel. This role offers a long-term career growth opportunity with a focus on continuous improvement.

Qualifications

• Experience within a delegated authority, binder or bordereaux operations role in the Lloyd’s or London market.
• Strong communication skills with the confidence to liaise with both internal teams and external partners.
• Good working knowledge of Excel with a logical and detail-oriented approach to data.

Responsibilities

• Supporting the onboarding and setup of new binders within agreed SLA timelines.
• Assisting with mapping reviews and ensuring all bordereaux meet quality control checks.
• Maintaining accurate data flow between external providers and internal systems.

Skills

Communication skills

Attention to detail

Proactive mindset

Team player

Good working knowledge of Excel

Job description

This is an excellent opportunity to join a respected Lloyd’s market insurer in a key Delegated Authority Operations role. Working at the heart of the delegated function, you’ll support the full lifecycle of binders and bordereaux processes, collaborating closely with both internal stakeholders and external partners to ensure smooth operations and accurate data flow across the business.

You’ll be part of a supportive, collaborative environment that encourages personal development and offers exposure across multiple lines. This is a great next step for someone looking to deepen their technical expertise in delegated operations within a business that values attention to detail, accountability and continuous improvement.

Key responsibilities:

• Supporting the onboarding and setup of new binders within agreed SLA timelines
• Assisting with mapping reviews and ensuring all bordereaux meet quality control checks
• Liaising with outsourced providers to manage the bordereaux upload process and resolve issues
• Performing monthly compliance checks on uploaded data and escalating breaches where required
• Maintaining accurate data flow between external providers and internal systems
• Supporting the use of systems such as DDM and Tide to ensure smooth mapping and validation processes
• Assisting with audit preparation by providing contract and declaration-level data
• Contributing to reporting and performance monitoring of outsourced providers

Experience required:

• Experience within a delegated authority, binder or bordereaux operations role in the Lloyd’s or London market
• Strong communication skills with the confidence to liaise with both internal teams and external partners
• Good working knowledge of Excel with a logical and detail-oriented approach to data
• A proactive mindset and genuine interest in improving processes and efficiency
• Team player who thrives in a busy, collaborative environment

This is a fantastic long-term opportunity to develop within a forward-thinking Lloyd’s insurer, taking ownership across key delegated authority processes while continuing to build a successful and rewarding career in the market.