Binder management technician

Arthur; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading Lloyd's market insurer located in the City Of London is seeking a Delegated Authority Operations professional. You will be responsible for onboarding new binders, ensuring compliance, and maintaining data flow. Ideal candidates will have experience in delegated authority operations, strong communication skills, and a proactive mindset. Join a collaborative environment that promotes personal development and seeks continuous improvement in processes.

Qualifications

• Experience within a delegated authority, binder, or bordereaux operations role in the Lloyd's or London market.
• Strong communication skills with confidence to liaise with internal teams and external partners.
• Good working knowledge of Excel with a logical and detail-oriented approach.
• Proactive mindset and genuine interest in improving processes and efficiency.
• Team player who thrives in a busy, collaborative environment.

Responsibilities

• Supporting the onboarding and setup of new binders.
• Assisting with mapping reviews and ensuring bordereaux meet quality control checks.
• Liaising with providers to manage the bordereaux upload process.
• Performing monthly compliance checks on uploaded data.
• Maintaining accurate data flow between external and internal systems.

Skills

Experience within next roles

Strong communication skills

Good working knowledge of Excel

Proactive mindset

Team player

Job description

This is an excellent opportunity to join a respected Lloyd's market insurer in a key Delegated Authority Operations role. Working at the heart of the delegated function, you’ll support the full lifecycle of binders and bordereaux processes, collaborating closely with both internal stakeholders and external partners to ensure smooth operations and accurate data flow across the business.

You’ll be part of a supportive, collaborative environment that encourages personal development and offers exposure across multiple lines. This is a great next step for someone looking to deepen their technical expertise in delegated operations within a business that values attention to detail, accountability and continuous improvement.

Key responsibilities

• Supporting the onboarding and setup of new binders within agreed SLA timelines
• Assisting with mapping reviews and ensuring all bordereaux meet quality control checks
• Liaising with outsourced providers to manage the bordereaux upload process and resolve issuesPerforming monthly compliance checks on uploaded data and escalating breaches where required
• Maintaining accurate data flow between external providers and internal systems
• Supporting the use of systems such as DDM and Tide to ensure smooth mapping and validation processes
• Assisting with audit preparation by providing contract and declaration-level data
• Contributing to reporting and performance monitoring of outsourced providers

Experience required

• Experience within a delegated authority, binder or bordereaux operations role in the Lloyd's or London market
• Strong communication skills with the confidence to liaise with both internal teams and external partners
• Good working knowledge of Excel with a logical and detail-oriented approach to data
• A proactive mindset and genuine interest in improving processes and efficiency
• Team player who thrives in a busy, collaborative environment

This is a fantastic long-term opportunity to develop within a forward-thinking Lloyd's insurer, taking ownership across key delegated authority processes while continuing to build a successful and rewarding career in the market.