Billing Coordinator

Mitie Group plc.; Stourbridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading services company in the United Kingdom is seeking a Billing Coordinator to manage the client billing process and ensure accurate invoicing. The ideal candidate should possess excellent communication and organizational skills, be IT literate with proficiency in Microsoft Office, and excel in problem-solving. This role involves interaction with clients and requires strong attention to detail. The position offers a dynamic work environment in the Commercial Team.

Qualifications

• Skills in managing client billing processes.
• Strong data input accuracy and attention to detail.
• Ability to handle account queries and outstanding debts.

Responsibilities

• Ensure client information is up to date.
• Create and send invoices and statements.
• Track payments in line with Company policy.
• Report irregularities to the Commercial Director.
• Fix billing errors and recover outstanding debts.

Skills

Excellent communication and interpersonal skills

Organisational skills

IT literate with good typing skills

Time management skills

Customer service skills

Problem-solving skills

Ability to work in a team

Tools

Microsoft Office

Job description

We are looking for a Billing Coordinator to join our busy Commercial Team to support with and manage the client billing process.

Responsibilities

• Ensuring that client information and details are kept up to date
• Creating and sending invoices and statements to customers
• Checking the data inputted to ensure the accuracy of the final invoice
• Tracking payments and ensuring that payment is received in line with Company policy
• Reporting issues or irregularities to the Commercial Director
• Fixing billing errors by issuing debit and credit notes
• Recovering outstanding debts
• Handling clients' account queries
• Ordering goods as required

Skills

• Excellent communication and interpersonal skills
• Organisational skills
• IT literate with good typing skills and confident using a range of Microsoft Office programmes including Outlook, Word and Excel
• Time management skills and the ability to prioritise workloads effectively
• Customer service skills
• Problem‑solving skills and the ability to come up with creative solutions to issues
• Able to work with a team, take direction from others and collaborate effectively