Billing & Collections Apprentice

Maria Mallaband Care Group Ltd; Leeds; On-site; GBP 17,000 - 20,000; Full time

Job summary

A care group company in Leeds is seeking an enthusiastic Billing and Collections Apprentice to join their finance team. This role offers hands-on experience, structured training, and the chance to kickstart your career in finance. Ideal candidates should have GCSE Maths or equivalent and be detail-oriented with strong communication skills. This position includes a salary of £20,000 and offers various benefits including health plans and flexible working patterns.

Benefits

Company-funded Simply Health plan

Lifestyle Discounts

25 days holiday + bank holidays

Pension scheme with Royal London

Enhanced maternity, paternity, and adoption pay

Discounted gym membership

Qualifications

• Detail-driven and eager to learn.
• Strong numeracy and accuracy.
• Willingness to undertake a Level 2 or Level 3 Apprenticeship in Finance.

Responsibilities

• Process daily financial transactions with accuracy and efficiency.
• Update cash flow forecasts.
• Manage Direct Debit receipts and nil accounts.
• Take card payments and record transactions.
• Assist with system cleansing for clear customer communications.

Skills

Attention to detail

Communication skills

Team player

Numeracy skills

Organisational skills

Education

GCSE Maths (Grade 5 or above)

Tools

Microsoft Office

Job description

Billing and Collections Apprentice

• Location: Leeds
• Salary: £20,000 per annum
• Full-time | Flexible working patterns

Are you detail‑driven, eager to learn, and looking to kickstart your career in finance? We’re seeking an enthusiastic Billing and Collections Apprentice to join our busy finance team. This role offers hands‑on experience, structured training, and the chance to grow into billing and collections responsibilities.

What You’ll Do

• Process daily financial transactions with accuracy and efficiency
• Update cash flow forecasts with remittances
• Post receipts from bank statements and allocate remittance advices
• Manage Direct Debit receipts and nil accounts to keep ledgers clean
• Take card payments over the phone and record transactions correctly
• Run system reports to support debtor book analysis
• Assist with system cleansing to ensure clear customer communications
• Respond promptly to debtor and internal enquiries
• Build strong relationships with colleagues and customers
• Provide general support to the wider Accounts Receivable team

What We’re Looking For

• GCSE Maths (Grade 5 or above)
• Familiarity with Microsoft Office packages
• Desire to undertake a Level 2 or Level 3 Apprenticeship in Finance
• Strong numeracy, accuracy, and attention to detail
• Excellent communication skills (written and verbal)
• Team player with good organisational skills
• Enthusiasm and willingness to learn

Why Join Us?

• We value our people and offer a wide range of benefits to support your wellbeing and career growth:
• Health & Wellbeing: Company‑funded Simply Health plan (cashback for prescriptions, dental, optical, 24/7 GP access)
• Lifestyle Discounts: Access to a benefits platform with savings across supermarkets, leisure, hospitality, and more
• Time Off: 25 days holiday + bank holidays, with the option to purchase extra days
• Financial Security: Pension scheme with Royal London, subsidised sick pay cover, life & accident insurance
• Family Support: Enhanced maternity, paternity, and adoption pay, plus £200 new child payment
• Flexibility: Hybrid working patterns after probation, cycle to work scheme, car lease options via salary sacrifice
• Recognition & Growth: Service recognition awards, training support, and development opportunities
• Extras: Discounted gym membership, Blue Light Card eligibility, free Company Shop membership, Taste Card, Tickets for Good, and more