Billing Assistant

SF Recruitment (Birmingham) Careers; West Midlands; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A recruitment agency in Birmingham is looking for an experienced Billing Assistant to support the finance team. You will manage the preparation of invoices, resolve billing queries, and update customer account information. Candidates should have previous experience in billing and be detail-oriented, with proficiency in managing invoices in a hybrid work environment. This is a full-time role offering a long-term contract.

Qualifications

• Experience in billing or finance roles.
• Proficiency in invoice processing and account management.
• Ability to work in a hybrid environment.

Responsibilities

• Prepare and issue customer invoices on time.
• Process credit notes and amendments as needed.
• Investigate and resolve billing queries promptly.

Skills

Billing processes

Attention to detail

Communication skills

Job description

Job Title: Billing Assistant

Location: Birmingham, B33

Hours: Full Time, Hybrid

SF Recruitment are seeking an experienced Billing Assistant, on a long term contract for our client. This is a hands‑on role where you will be supporting the finance team by ensuring the accurate and timely preparation of invoices, resolution of billing queries, and maintenance of customer account information

Key Responsibilities

• Prepare and issue customer invoices in line with company deadlines.
• Ensure correct billing information is entered into the system (PO numbers, rates, quantities, contract terms, etc.).
• Process credit notes and amendments where required.
• Regularly reconcile billing data against contracts, timesheets, or service records.
• Maintain accurate customer account details and update records as needed.
• Investigate and resolve customer billing queries promptly and professionally.
• Support month‑end processes, including revenue reporting and reconciliations.
• Work closely with credit control to resolve disputes and support cash collection.
• Liaise with internal teams such as sales, operations, and customer service to clarify billing information.
• Produce daily/weekly billing reports for management.
• Ad hoc finance and administrative tasks as required.

Skills & Experience

Previous experience in billing, sales ledger, accounts a...