Billing Assistant

SF Recruitment; United Kingdom; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A recruitment agency in Birmingham is seeking an experienced Billing Assistant for a long-term contract. The role involves preparing invoices, resolving billing queries, and maintaining customer account information. Candidates should possess previous experience in billing, strong numerical skills, and proficiency in Microsoft Excel. This position offers a competitive salary and hybrid working options.

Benefits

Competitive salary

Hybrid working

Opportunity for a permanent position

Qualifications

• Previous experience in billing or accounts administration.
• Strong numerical skills with high attention to detail.
• Excellent communication skills, both written and verbal.

Responsibilities

• Prepare and issue customer invoices in line with company deadlines.
• Ensure correct billing information is entered into the system.
• Process credit notes and amendments as required.
• Investigate customer billing queries promptly.

Skills

Billing experience

Numerical skills

Communication skills

Microsoft Excel proficiency

Attention to detail

Organizational skills

Tools

Finance ERP systems

Job description

Job Title: Billing Assistant
Location: Birmingham, B33
Hours: Full Time, Hybrid

SF Recruitment are seeking an experienced Billing Assistant, on a long term contract for our client. This is a hands‑on role where you will be supports the finance team by ensuring the accurate and timely preparation of invoices, resolution of billing queries, and maintenance of customer account information

Key Responsibilities

• Prepare and issue customer invoices in line with company deadlines.
• Ensure correct billing information is entered into the system (PO numbers, rates, quantities, contract terms, etc.).
• Process credit notes and amendments where required.
• Regularly reconcile billing data against contracts, timesheets, or service records.
• Maintain accurate customer account details and update records as needed.
• Investigate and resolve customer billing queries promptly and professionally.
• Support month‑end processes, including revenue reporting and reconciliations.
• Work closely with credit control to resolve disputes and support cash collection.
• Liaise with internal teams such as sales, operations, and customer service to clarify billing information.
• Produce daily/weekly billing reports for management.
• Ad hoc finance and administrative tasks as required.

Skills & Experience

• Previous experience in billing, sales ledger, accounts administration, or a similar finance role.
• Strong numerical and data‑entry skills with high attention to detail.
• Good understanding of invoicing processes
• Proficient in Microsoft Excel and finance ERP systems
• Excellent communication skills, both written and verbal.
• Ability to handle queries confidently and build strong relationships.
• Organised, deadline‑driven, and able to manage multiple tasks.

What We Offer

• Competitive salary
• Hybrid working
• Opportunity to secure a permanent position