Bilingual Spanish Customer Care Specialist

French Selection UK Careers; Croydon; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading recruitment consultancy is seeking a Spanish speaking Customer Care representative in Croydon. This role involves supporting customers over the phone, ensuring compliance with regulations, and updating databases. The ideal candidate is fluent in Spanish and English, has strong communication skills, and is flexible to work on weekends. Competitive salary of up to £27,000 offered depending on experience.

Qualifications

• Fluency in Spanish is a must-have requirement.
• Strong communication skills in English and Spanish are required.
• Must be flexible to work occasional weekends and late shifts.

Responsibilities

• Provide support to customers while managing the service offered to them.
• Answer telephone calls from customers and assist them professionally.
• Ensure compliance with country regulations.
• Input data and keep the database updated.
• Conduct external visits as required.

Skills

Fluent in Spanish (both written and verbally)

Excellent communication skills in English and Spanish

Strong attention to detail

Empathy and self-motivation

Job description

A leading recruitment consultancy is seeking a Spanish speaking Customer Care representative in Croydon. This role involves supporting customers over the phone, ensuring compliance with regulations, and updating databases. The ideal candidate is fluent in Spanish and English, has strong communication skills, and is flexible to work on weekends. Competitive salary of up to £27,000 offered depending on experience.