Bilingual Spanish CS Specialist - Manufacturing

Avenue Scotland; Glenrothes; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A well-established client in Glenrothes is seeking a Spanish-speaking Customer Service Executive. The role involves assisting primarily Spanish-speaking customers, processing orders, and managing customer complaints. Candidates should have proven customer service experience and excellent IT skills. This is a full-time office-based role with potential for hybrid work after training, offering a competitive salary and excellent benefits.

Qualifications

• Fluency in Spanish is required for customer communication.
• Experience in a customer service role within an office.
• Experience in the manufacturing sector is preferred.

Responsibilities

• Assist Spanish-speaking customers and process orders.
• Monitor orders and provide updates to customers.
• Address customer complaints and work with finance teams.

Skills

Fluent in Spanish

Customer service experience

Excellent IT skills

Strong organisational skills

Excellent communication skills

Self-motivated

Tools

MS Office

Advanced Excel

Job description

A well-established client in Glenrothes is seeking a Spanish-speaking Customer Service Executive. The role involves assisting primarily Spanish-speaking customers, processing orders, and managing customer complaints. Candidates should have proven customer service experience and excellent IT skills. This is a full-time office-based role with potential for hybrid work after training, offering a competitive salary and excellent benefits.