Bilingual Project Manager / Readiness Coach (German)

QAD; Remote; GBP 45,000 - 65,000; Full time

Job summary

A leading software company is seeking a Bilingual Project Manager / Readiness Coach (German) to oversee the implementation of their solutions in Birmingham. The role demands exceptional project management skills, attention to detail, and fluency in both German and English, alongside up to 60% travel across EMEA. Candidates should possess a bachelor's degree in a relevant field and experience in client coaching within the manufacturing industry. This full-time remote position offers a dynamic environment for proactive individuals.

Qualifications

• 2-4 years of experience in a similar role focusing on client coaching and project management.
• Fluent German and English language skills, any additional language is advantageous.
• Openness to travel within EMEA up to 60% of the time.

Responsibilities

• Lead the customer journey from project initiation to onsite coaching.
• Configure software to align with client manufacturing processes.
• Manage multiple concurrent deployments from sales handover to coaching delivery.

Skills

Understanding of shop floor operations in Food & Beverage or Consumer Packaged Goods

Problem-solving abilities

Communication skills

Organizational skills

Project management experience

Tech-savvy with networking and software

Fluent in English and German

Education

Bachelor’s degree in Engineering, Manufacturing, Business, or Supply Chain Management

Tools

MS Office Suite

Job description

Job Description

Join our dynamic team at Redzone as a Bilingual Project Manager / Readiness Coach (German) and lead the way in delivering exceptional project implementation experiences for our clients! Under the guidance of our Platform Leadership Team, you will manage the end-to-end implementation of Redzone’s solutions, working closely with customers to gather requirements, oversee configurations, and ensure a seamless transition to onsite coaching and support. Your expertise will be vital in delivering projects on time, addressing risks proactively, and driving customer satisfaction.

This is a Full-Time, Exempt, Remote role from the UK with up to 60% travel required.

Responsibilities

Customer Journey & Implementation

• Lead the customer journey from project initiation to onsite coaching, typically spanning 6-12 weeks.
• Participate in onsite success planning and readiness sessions, ensuring priority activities are completed.
• Validate systems and signals before coaching begins.

Technical Configuration & Deployment

• Configure Redzone software to align with client manufacturing processes, integrating data such as product and equipment details.
• Oversee infrastructure installation for the Visual Factory and ensure automation signals (photo eyes, machine cycles) deliver real-time data.
• Manage contractors to ensure timely, cost-effective hardware and automation setup.

Project Oversight

• Manage multiple concurrent deployments, from sales handover to onsite coaching delivery.
• Conduct weekly status calls with project teams to maintain momentum and address milestones.
• Ensure successful project delivery, culminating in a “Green Go Live” event.

Stakeholder Management

• Serve as the primary point of contact for clients, fostering strong relationships and satisfaction.
• Highlight and address risks with clients, Coaching Directors, and leadership teams.
• Document and refine project templates, training materials, and communication tools.

Ongoing Support

• Assist onsite Continuous Improvement Coaches and clients with configuration updates and automation requests.

Qualifications

Skills & Experience

• Solid understanding of shop floor operations in Food & Beverage or Consumer Packaged Goods industries would be of advantage.
• Strong judgment and problem-solving abilities to navigate complex projects.
• Exceptional communication and organizational skills.
• Proven success managing or supporting software / system deployment projects of varying complexity.
• Familiarity with MS Office Suite, Windows, and Apple operating systems.
• Ability to multitask effectively in a fast-paced environment while meeting critical deadlines.
• Tech-savvy, with a strong grasp of networking, wireless systems, and software requirements.
• PLC and automation experience is a plus but not required.
• Fluent Germanand English language skills, any other language will be of advantage.
• Openness to travel within EMEA up to 60% of the time.

Education & Background

• Bachelor’s degree in a relevant field (Engineering, Manufacturing, Business, Supply Chain Management).
• 2-4 years of experience in a similar role, with a focus on direct client coaching and project management.

Additional Information