Bilingual IT Support Analyst – English & French

Huron; Belfast; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global consulting organization is seeking a skilled IT Support Analyst to join their Corporate IT team in Belfast. The role involves delivering high-quality technical support, troubleshooting hardware and software issues, and maintaining IT infrastructure. The ideal candidate is customer-focused, has strong technical skills, and possesses effective communication abilities, preferably bilingual in English and French. This position promises a dynamic work environment with opportunities for growth.

Qualifications

• 1+ years of relevant work experience.
• Ability to work independently and as part of a team.
• Ability to multitask and work effectively in a fast-paced environment.

Responsibilities

• Deliver high-quality technical support to end-users.
• Troubleshoot and resolve issues across Windows, macOS, iOS, and Android platforms.
• Provide training and guidance to end-users on IT systems and applications.

Skills

Excellent communication skills

Proficiency with Windows OS

Bi-Lingual English & French

Education

Associate’s degree in information technology or related field

Tools

Microsoft Office products

Job description

A global consulting organization is seeking a skilled IT Support Analyst to join their Corporate IT team in Belfast. The role involves delivering high-quality technical support, troubleshooting hardware and software issues, and maintaining IT infrastructure. The ideal candidate is customer-focused, has strong technical skills, and possesses effective communication abilities, preferably bilingual in English and French. This position promises a dynamic work environment with opportunities for growth.