Bilingual Dutch/English Customer Advisor (Hybrid London)

South West Recruitment; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency in London is seeking a Customer Service Assistant fluent in Dutch and English for a hybrid position. Responsibilities include responding to customer inquiries via various channels and delivering exceptional service. The role offers £12.30 per hour, uncapped commission on sales, and opportunities for progression. Candidates should possess strong communication and empathy skills. Benefits include a pension scheme, gym discounts, and a friendly work culture.

Benefits

50% discount with More bus for tickets

Pension Scheme with Standard Life

Eye test vouchers

Discounted corporate gym membership

Involvement with local charities

Recommendation reward scheme

Qualifications

• Natural ability to communicate and empathise.
• Confident and professional demeanor.
• Willingness to assist customers with their challenges.

Responsibilities

• Respond to emails and calls in Dutch and English.
• Handle customer queries and update their details.
• Deliver excellence in customer service across various channels.

Skills

Fluent in Dutch

Fluent in English

Empathy

Customer communication

Job description

A recruitment agency in London is seeking a Customer Service Assistant fluent in Dutch and English for a hybrid position. Responsibilities include responding to customer inquiries via various channels and delivering exceptional service. The role offers £12.30 per hour, uncapped commission on sales, and opportunities for progression. Candidates should possess strong communication and empathy skills. Benefits include a pension scheme, gym discounts, and a friendly work culture.