Bilingual Consumer Care & Engagement Specialist

Konecta Team for Coca-Cola; Greater London; Hybrid; GBP 25.000 - 35.000; Vollzeit

Zusammenfassung

The Konecta Team for Coca-Cola is seeking a Customer Support professional fluent in English and Danish, to join their hybrid team in Greater London. The role involves providing top-tier support to Coca-Cola's customers via various channels including email and social media. Candidates should have prior customer support experience, effective communication skills, and a degree in Business or Communications. This role offers an exciting work environment and a chance to enhance customer interaction skills.

Qualifikationen

• Professional with a degree in Business, Communications, or related field.
• Experience as a customer support specialist or in Social Media Community Management required.
• Fluent in English and Danish is essential.

Aufgaben

• Act as a brand ambassador for The Coca-Cola Company.
• Provide exceptional customer support to clients through various channels.
• Collaborate to resolve issues and improve service.
• Foster a collaborative team environment.

Kenntnisse

Fluent English

Fluent Danish

Customer support experience

Community Management

Effective communication

Team player

Detail-oriented

Proficiency in customer support tools

Ausbildung

Degree in Business or Communications

Tools

Sprinklr

Jobbeschreibung

The Konecta Team for Coca-Cola is seeking a Customer Support professional fluent in English and Danish, to join their hybrid team in Greater London. The role involves providing top-tier support to Coca-Cola's customers via various channels including email and social media. Candidates should have prior customer support experience, effective communication skills, and a degree in Business or Communications. This role offers an exciting work environment and a chance to enhance customer interaction skills.