Bike Service Technician: Deliver Top-Tier Cycle Care

Halfords; Basildon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK retailer of cycling products is seeking a passionate individual to undertake cycle service and repair. The role requires delivering excellent customer service and technical skills in working with various types of bikes, including premium and electric models. Successful candidates will have experience in customer-facing roles and be able to work on a rota basis, including weekends. The company offers a range of benefits, including discounts and a wellness program.

Benefits

25% off most products

Up to 50% off garage bills

Employee wellness programme

Trade Price Bike Scheme

Sharesave scheme with 20% discount

Cycle to Work scheme

Qualifications

• Experience in service, building, and repair across a range of cycles.
• Delivery of great customer service, ideally in a retail or cycle services environment.
• Sharing expertise with others.

Responsibilities

• Carry out service and repair work while developing team members.
• Help customers find and maintain their dream bike.

Skills

Customer service

Technical skills in cycle repair

Sales target achievement

Job description

A leading UK retailer of cycling products is seeking a passionate individual to undertake cycle service and repair. The role requires delivering excellent customer service and technical skills in working with various types of bikes, including premium and electric models. Successful candidates will have experience in customer-facing roles and be able to work on a rota basis, including weekends. The company offers a range of benefits, including discounts and a wellness program.