Betting Shop Manager - Taunton

BOYLE Sports; Taunton; On-site; GBP 100,000 - 125,000; Full time

Job summary

A prominent betting services company is seeking a Betting Shop Manager in Taunton. The successful candidate will manage front-line services and lead a team to deliver excellent customer experience in a dynamic environment. Candidates must have a minimum of 3 years in retail management and betting industry experience. Flexibility in working hours is essential.

Qualifications

• Minimum 3 years Retail Manager/Assistant Manager/Supervisor experience.
• Betting Industry Experience Essential.
• Flexibility to work in a multi-site environment.

Responsibilities

• Provide, manage and sustain front-line service to customers.
• Monitor and respond to competitor activity.
• Develop and assess staff to maximize their potential.

Skills

Excellent communicator

Quick thinking

Natural leader

Ambitious

Confident

Job description

Job Title

Betting Shop Manager

Reporting to

Regional Manager

Location

Taunton

Make Personal Connections

Our Managers provide, manage and sustain the front-line service to customers that will enhance the Company’s competitive position as "The best service and standards provider in the Industry." We do this by sticking to our Company Values:

• Extending the personal touch from in-store to online
• Personalisation of the product experience
• Personal, friendly attitude among colleagues and customers
• Understanding the priorities of your customers

Stay Dynamic

• A dynamic industry requires a dynamic approach to ideas.
• Support constant change, activity and progression
• Be positive in attitude & full of energy & new ideas
• Be quick to lead, quick to react, quick to respond
• Growth in industry, adaptability, growing and developing team

Be Fearless

• Monitor, anticipate and respond to competitor activity as and where necessary
• Identify business opportunities in the locality when applicable, using the involvement of the whole shop team
• Instil a fearlessness / self confidence in ourselves
• Be risk takers & key contributors
• Don’t fear failure - just fail fast and move on
• Be confident in what we have achieved & what we will achieve

Strive For Excellence

• Strive for excellence in all we do
• Look to do the basics brilliantly
• Create a positive work environment
• Develop and assess staff to maximise their potential
• Assure that "It will do" is not good enough

Who are you?

• Excellent communicator - solving complex issues and communicating these in simple terms to both staff and customers alike.
• Quick Thinking – Fast to respond in an ever-changing environment, bringing new ideas and methods forward
• Natural leader – who encourages and open and positive work environment, whilst inspiring and motivating teams to "Strive for Excellence"
• Ambitious - desire to upskill and progress within the company
• Confident – Ability to confidently lead a team and inspire others

Minimum Requirements

• Minimum 3 years Retail Manager/Assistant Manager/Supervisor experience
• Betting Industry Experience Essential
• Flexibility to work in a multi-site environment, in a business which spans 7 days and trades from 7.00am to 10:00pm daily. (Hours vary from store to store)