Benefits Assessor

Essential Employment; Nuneaton; On-site; GBP 32,000; Full time

Job summary

A staffing agency is seeking a Benefits Assessor in Nuneaton to assess housing benefit claims accurately. You will provide excellent customer service and ensure compliance with legislation. The role requires strong communication skills and an ability to maintain accurate records. This is a full-time temporary position paying £15.70 per hour.

Qualifications

• Experience in assessing claims for housing benefits.
• Strong communication skills, both written and verbal.
• Ability to maintain accurate records and handle sensitive information.

Responsibilities

• Accurately assess new claims and changes in circumstances for Housing Benefit and Council Tax Support.
• Liaise with claimants, landlords, and external agencies to gather necessary information.
• Ensure compliance with relevant legislation and local authority guidelines.
• Maintain accurate records and update systems promptly.
• Provide excellent customer service and support to claimants, explaining decisions clearly and empathetically.
• Identify and report potential fraud or irregularities.

Job description

Benefits Assessor needed in Nuneaton Paying £15.70 per hr ref 5270238

Full time hours on a temporarybasis

Key Responsibilities :

• Accurately assess new claims and changes in circumstances for Housing Benefit and Council Tax Support.
• Liaise with claimants, landlords, and external agencies to gather necessary information.
• Ensure compliance with relevant legislation and local authority guidelines.
• Maintain accurate records and update systems promptly.
• Provide excellent customer service and support to claimants, explaining decisions clearly and empathetically.
• Identify and report potential fraud or irregularities.