Belonging & Inclusion Lead

Knight Frank; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Knight Frank, headquartered in London, seeks a Belonging & Inclusion Lead to join the Head Office at 55 Baker Street. The role oversees Belonging & Inclusion priorities, ERGs and governance, guiding leaders and stakeholders toward meaningful, commercially aligned outcomes for colleagues and clients.

Reporting to UK Head of Talent & Culture Strategy, you will translate strategic priorities into practical action, manage budgets, and embed inclusive practices across people processes while

Qualifications

• Strong understanding of belonging and inclusion principles, governance and emerging requirements.
• Experience working with employee networks, communities or stakeholder groups.
• Skilled at building credibility, influencing stakeholders and navigating differing perspectives.
• Strong judgement and organisational awareness, with the ability to balance differing perspectives and navigate complex stakeholder environments.
• Commercially minded, balancing colleague needs, business priorities and client expectations.
• Able to interpret data and insight, translating findings into practical recommendations and actions.
• Pragmatic, adaptable and able to exercise sound judgement in complex situations.
• Organised and capable of managing multiple priorities and stakeholders.
• Emotionally intelligent communicator who can educate, influence and challenge constructively.
• Collaborative, approachable and committed to creating inclusive environments where people can thrive.

Responsibilities

• Lead and develop the Belonging & Inclusion Specialist, providing direction and coaching.
• Coordinate Belonging & Inclusion priorities aligned with business objectives.
• Monitor progress, manage risks, dependencies and stakeholder expectations.
• Oversee budgets, supplier contracts and governance for B&I activity.
• Govern Employee Resource Groups (ERGs) with clear roles and planning cycles.
• Provide practical guidance to leaders and stakeholders on inclusion initiatives.
• Analyse feedback and data to identify opportunities and risks.

Skills

Belonging & Inclusion

ERGs / Employee Resource Groups

Stakeholder engagement

Governance & reporting

Data-informed advisory

Commercial mindset

Communication & leadership

Job description

Who Are We

Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network.

At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.

A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.

In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.

About The Role

Knight Frank is seeking a Belonging & Inclusion Lead to join their Head Office in 55 Baker Street.

The Belonging & Inclusion Lead is responsible for the implementation, coordination and day-to-day management of Knight Frank's Belonging & Inclusion priorities.

Reporting to the UK Head of Talent & Culture Strategy, the role turns strategic priorities into practical action, ensuring Belonging & Inclusion activity is well coordinated, commercially relevant and aligned with business objectives. The role provides expertise, guidance and oversight across the function, supporting stakeholders across the business and ensuring a consistent and effective approach.

The role is responsible for managing the B&I Specialist and overseeing Knight Frank's Employee Resource Groups, helping create the focus, structure and support needed to deliver meaningful outcomes for our people, our culture and our clients.

Key Responsibilities

Team Leadership & Delivery

• Manage and develop the B&I Specialist, providing clear direction, coaching and oversight.
• Coordinate the delivery of Belonging & Inclusion priorities, ensuring activity is aligned with business objectives and delivered effectively.
• Monitor progress against agreed plans, managing risks, dependencies and stakeholder expectations.
• Track and maintain budgets, supplier agreements and administrative processes relating to B&I activity.

Employee Resource Groups (ERGs)

• Oversee Knight Frank's Employee Resource Group framework, ensuring ERGs are supported, effectively governed and aligned with organisational priorities.
• Provide guidance and constructive challenge to ERG leaders and Executive Sponsors, helping shape focused and achievable plans.
• Maintain ERG governance, planning cycles, budgets, reporting expectations and role clarity.
• Facilitate collaboration, capability building and knowledge sharing across the ERG community.

Stakeholder Engagement & Advisory

• Build trusted relationships across the business to strengthen understanding, engagement and support for belonging and inclusion.
• Provide practical advice and subject matter expertise to leaders, sponsors and stakeholders.
• Support stakeholders in balancing colleague perspectives, business priorities and commercial considerations.
• Use influence, education and constructive challenge to support effective decision-making and sustainable outcomes.

Governance, Insight & Reporting

• Maintain appropriate governance, frameworks and processes to support effective and consistent B&I activity.
• Analyse colleague feedback, inclusion data and external insight to identify opportunities, risks and priorities.
• Develop recommendations and action plans that support organisational objectives and colleague experience.
• Coordinate reporting, external disclosures and relevant regulatory or industry requirements.
• Maintain awareness of legislative, regulatory and market developments and their potential implications for the business.

Embedding Inclusion & External Impact

• Work with colleagues across Talent & Culture and the wider business to embed inclusive practices across key people processes and initiatives.
• Contribute inclusion expertise to organisational projects, change programmes and cultural initiatives where appropriate.
• Support the articulation of Knight Frank's approach to belonging and inclusion in client, market and employer brand activity.
• Identify opportunities to strengthen outcomes for colleagues, the business and clients.

Skills & Experience

• Strong understanding of belonging and inclusion principles, governance and emerging requirements.
• Experience working with employee networks, communities or stakeholder groups.
• Skilled at building credibility, influencing stakeholders and navigating differing perspectives.
• Strong judgement and organisational awareness, with the ability to balance differing perspectives and navigate complex stakeholder environments.
• Commercially minded, balancing colleague needs, business priorities and client expectations.
• Able to interpret data and insight, translating findings into practical recommendations and actions.
• Pragmatic, adaptable and able to exercise sound judgement in complex situations.
• Organised and capable of managing multiple priorities and stakeholders.
• Emotionally intelligent communicator who can educate, influence and challenge constructively.
• Collaborative, approachable and committed to creating inclusive environments where people can thrive.

Competitive salary