Behaviour Officer

Inspiration Trust; Hethersett; Hybrid; GBP 23,000 - 25,000; Full time

Benefits offered by this job

LGPS pension

Health plan

Cycle-to-work

Free parking

CPD programme

Induction programme

Job summary

Hethersett Academy is seeking a reliable, dynamic and responsible Behaviour Officer to support pupils temporarily removed from lessons, providing supervision in the Behaviour Room and contributing to a safe, orderly reintegration into learning. You will work closely with parents and staff to monitor behaviour and promote positive outcomes.

The role requires good interpersonal skills, empathy and resilience, with experience of working with children.

Qualifications

• Good interpersonal skills, empathy and resilience.
• GCSE Maths and English at a basic level.
• Experience of working with children.
• Ability to communicate with pupils and stakeholders.
• Ability to handle challenging situations calmly.
• NVQ Level 3 or higher in a relevant discipline.
• DSL training or equivalent.

Responsibilities

• Support and supervise pupils who have been temporarily removed from lessons in the Academy and have been placed in the Behaviour Room.
• Provide immediate support for behavioural incidents and assist reintegration into learning.
• Meet with and telephone parents discussing behaviour and improvements.
• Contribute to and monitor internal exclusion records and alert staff to concerns.

Skills

Interpersonal skills

Empathy

Problem solving

Organisational skills

GCSE Maths

GCSE English

Experience with pupils

Calm under pressure

Education

NVQ Level 3 in a relevant discipline

GCSEs in Maths and English

Job description

Category: Education Support (School Based)

Start Date: November 2026

Closing Date: Mon, Sep 28, 2026

Job Weeks: 39 Weeks

Hours: 37 hours per week

Type: Permanent , Full Time

Job Reference: SEP20260941

Salary: Support Staff Pay Scale E: £23,091 to £24,612 pro-rata per annum (Actual) (£26,403 - £28,142 full time/full year equivalent)

Full Time: 37 hours per week over 5 days from Monday to Friday

Working Weeks: 39 weeks

Start Date: November 2026

This role will be based at Hethersett Academy, Queen's Road, Hethersett, Norwich, NR9 3DB.

Hethersett Academy is seeking a reliable, dynamic and responsible person for the role of Behaviour Officer to support and supervise pupils who have been temporarily removed from lessons in the Academy.

What You’ll Be Doing

• Support and supervise pupils who have been temporarily removed from lessons in the Academy and have been placed in the Behaviour Room.
• Provide immediate support for behavioural incidents which take place and work with pupils to support a smooth reintegration into the learning environment.
• Meet with and telephone parents as required discussing the behaviour, or improvements in behaviour, of pupils.
• Contribute to and monitor the school's internal exclusion records, identifying patterns and alerting staff of any concerns.

About You

You will be someone with good interpersonal skills, empathy, professional ethics, resilience and emotional strength who can foster a safe, inclusive, and structured environment.

Experience of working in a secondary education setting would be an advantage.

• Good basic level of education preferably including GCSE (or equivalent) in Maths and English
• Experience of working with children
• Experience of problem solving
• Ability to establish good relationships with pupils, acting as a role model and being aware of and responding accordingly to their individual needs
• Ability to work with challenging situations and offer support in a calm manner
• Top quality organisational skills and confidence in communicating with a range of different stakeholders
• NVQ Level 3 in a relevant discipline or equivalent experience or higher
• DSL training or equivalent

Why Join Inspiration Trust

At Inspiration Trust, we believe in the power of education to transform lives. You’ll be joining a supportive, forward-thinking organisation that values professional development, collaboration, and innovation. We provide opportunities for growth and empower you to make a real impact in schools across Norfolk and north Suffolk. As part of our thriving network of talented teachers, leaders, and support staff, you’ll receive a varied professional development programme designed to help you be the best you can be.

We offer:

• Generous annual leave, and access to the Local Government Pension Scheme (LGPS) with excellent employer contributions
• Health Plan and Employee Assistance Programme, including 24/7 virtual GP access, mental health support and claim-back options for healthcare costs *
• Cycle-to-work scheme, retail and theatre discounts (including discounted shopping vouchers, dentist and gym memberships), and salary sacrifice options (including home technology). *
• Free parking at most sites
• Personalised CPD and development programmes
• A structured and specific induction programme.

*Terms and conditions apply. Some benefits are only available following successfully passing probation.

About Us

Hethersett Academy is one of East Anglia’s top-performing schools, rated Outstanding by Ofsted in all areas. Inspectors have highlighted how much pupils value their education at the academy - "Pupils flourish at this school. They attend regularly, arrive on time and present themselves impeccably. Pupils respect each other and their surroundings. Bullying is rare. Pupils know that if bullying does happen, staff deal with it effectively and promptly. Pupils have very high expectations of their own and others’ behaviour. They value every minute of learning time."

A growing village school with a strong history in the local community, Hethersett Academy is conveniently located just off the A11, making it a popular choice for families in Wymondham, south Norwich, and the surrounding areas.

We are part of the Inspiration Trust; a thriving family of schools across Norfolk and North Suffolk, recognised nationally for pupil progress and excellence in teaching and leadership. We believe every young person deserves the best education, regardless of background. Inspiration Trust specialises in transforming schools in disadvantaged areas and taking academies from failing to outstanding.

The Trust offers extensive networks and opportunities to collaborate with a diverse range of schools and partners. We are committed to delivering outstanding professional and learning opportunities for all staff, supported by a rich programme of continuing professional development led by some of the country’s leading educational thinkers and practitioners.

For information on what it is like to live and work in Hethersett, click here . Hethersett Academy is rated Outstanding by Ofsted. The academy inspected in January 2016 when it was ranked as Outstanding in every area assessed. Since then, the school has doubled in size and a Section 8 inspection in September 2022 resulted in another Outstanding rating.

Safeguarding and Equal Opportunities

Inspiration Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

All staff appointments are subject to satisfactory references and enhanced Disclosure and Barring Service checks. We are an equal opportunities employer.

For further information about this vacancy please contact us using Ref: SEP20260941 .