Beauty Therapist (FTC), The Savoy Hotel

FAIRMONT; City Of London; On-site; GBP 31,000 - 34,000; Part time

Job summary

A luxury hotel in the City of London is seeking a Beauty Therapist for maternity cover. In this role, you will provide memorable treatment experiences, ensuring guest satisfaction and adherence to high standards. The ideal candidate will have a strong background in aesthetics, outstanding communication skills, and at least two years of experience. Competitive salary and benefits including discounts on various services and wellness programs are offered.

Benefits

Competitive salary, pension, and life assurance

31–33 days of holiday

Cashback for wellbeing expenses

Exclusive discounts at various hotels

50% off at select restaurants

Free stay at The Savoy after probation

Gym access

Qualifications

• Passion for customer service and providing outstanding treatments to all guests.
• Graduate from an accredited school of aesthetics (CIDESCO, CIBTAC, NVQ3 or equivalent).
• Minimum of 2 years of experience as an Aesthetician.

Responsibilities

• Welcome guests and provide a warm orientation during visit.
• Schedule treatment bookings and ensure smooth operation of the reception.
• Perform massages, facials, manicures and pedicures in a hygienic manner.

Skills

Customer service passion

Outstanding communication skills

Flexibility to work shifts

Excellent attention to detail

Highly organised

Education

Graduate from an accredited school of aesthetics

Minimum of 2 years of experience as an Aesthetician

Job description

Job Description

Job Title

Beauty Therapist (maternity cover)

Department

Beauty & Fitness

Inspired & Supported by

Beauty & Fitness Operations Leader

Contract type

Fixed term contract until January 2027

Salary

£31,599 per annum (including service charge) + commission on therapies and upselling

Your purpose will be

To provide a welcoming and memorable treatment experience for guests. To contribute towards creating an immaculate facility and guest experience in all areas of Beauty & Fitness.

You will be accountable for

• Ensuring the comfort and safety of all guests
• Meeting all Forbes and LQA standards while providing a personalised and memorable experience
• Ensuring the facilities and treatment rooms are maintained and replenished to a high standard at all times
• Meeting sales targets for the upselling of treatments and products

Your key responsibilities & contribution will be

• Welcome guests, provide a warm orientation and anticipate guest needs during visit
• Schedule treatment bookings and ensure smooth operation of the reception
• Perform massages, facials, manicures and pedicures in a safe, professional and hygienic manner.
• Ensure timeliness for appointments and thoroughly review appointments after completing each service
• Assist in the operations of the reception and the facilities
• Deal with any guest complaints, comments or concerns with discretion and urgency
• Maintain guest confidentiality at all times
• Comply with all health and safety processes
• Assist with monthly stocktake
• Maintain accurate accounting procedures for transactions and reconciliations
• Keep up to date with the latest trends and servicing protocols with the aim to continue to improve and enhance our services.

Qualifications

• Passion for customer service and providing outstanding treatments to all guests
• Graduate from an accredited school of aesthetics (CIDESCO, CIBTAC, NVQ3 or equivalent)
• Minimum of 2 years of experience as an Aesthetician
• Previous experience in a luxury environment or day spa
• Trained in body treatments, facials, manicure and pedicure
• Outstanding communication skills, both written and spoken
• Enthusiastic and positive personality
• Excellent attention to detail
• Highly organised and able to work independently
• Flexibility to work shifts and weekends

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

Additional Information

What’s in it for you?

• Competitive salary, pension, and life assurance
• 31–33 days of holiday (including public holidays)
• Cashback for wellbeing / healthcare expenses & Perkbox
• Exclusive discounts: Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
• 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
• 20% off at other Gordon Ramsay restaurants and Restaurant 1890
• Free stay at The Savoy after probation
• Colleague restaurant, interfaith prayer room and wellness room
• Laundry services for all colleagues
• Gym access
• Employee assistance program
• Optician reimbursements, and local discounts for F&B and retail