Beauty Supervisor

Frasers Group; Leeds; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

28 days holiday

Staff discount across Frasers Group

Commercial bonuses

Commission-based bonuses

Long service awards

Gym membership

Development courses

Job summary

FLANNELS, part of Frasers Group, is seeking a talented Beauty Supervisor for its Leeds flagship store. Lead the beauty sales team, engage with third-party brand partners, and drive sales through product knowledge and customer engagement.

You will report to the Store Manager and play a key role in commercial success, team leadership, and customer journey enhancements across premium fashion and beauty.

Qualifications

• 1+ year experience in premium or luxury fashion retail.
• 3+ years experience in a beauty-related role.
• Proven ability to lead, motivate and support teams.
• Strong product knowledge across fashion and beauty.

Responsibilities

• Lead and inspire the beauty team to deliver exceptional in-store experiences.
• Collaborate with brand partners to drive commercial success.
• Analyse data and KPIs to inform commercial decisions.
• Develop and implement strategic plans to meet departmental goals.
• Oversee daily operations and ensure policy adherence.
• Monitor KPIs, manage stock and drive customer satisfaction.

Skills

Premium beauty

Team leadership

Customer service

Job description

FLANNELSis one of the UK’s leading luxury retailers, specialising in contemporary men’s, women’s andkids'designer clothing,footwearand accessories. Our brand portfolio includes the likes of Gucci, Saint Laurent, Valentino, Stone Island and Moncler, and our rapid growth has seen us open stores in many of the UK’s major cities, from Liverpool and Leeds to Birmingham and Sheffield. We have over 35 stores nationwide and with a portfolio of over 200 brands, FLANNELS offers a refined selection of the season’s most inspiring and sought-after collections

An exciting opportunity has arisen for a talented BeautySupervisorto join our Leeds Flagshipstore and play a key role in its continued success.

Job Description

Whether it’s leading your team to deliver exceptional beauty experiences, collaborating closely with brand partners, or driving sales through expert product knowledge and customer engagement, with Frasers Group, no two days are ever the same. Reporting to the Store Manager, you will oversee the beauty sales team and act as a vital liaison with third-party brand partners, driving commercial success and enhancing the customer journey.

COMMERCIAL EXPERTISE

• Support the store leadership team in driving the commercial success of the beauty department
• Identify key opportunities to enhance performance in line with current beauty trends
• Support the store manager in the implementation of strategic plans to achieve departmental goals and objectives
• Analyse data and key performance indicators to make informed commercial decisions and drive KPIs

TEAM LEADERSHIP & MANAGEMENT

• Be responsible for your department and team's performance
• Lead and inspire the beauty team, providing guidance, coaching, and support.
• Work closely with your Store Management team, acting on feedback and working towards targets and deadlines
• Build lasting relationships with internal and external stakeholders
• Be a key point of contact for our 3rd party beauty brands and drive the success of the accounts
• Display exemplary communication and interpersonal skills, with the ability to interact effectively at all levels of the organisation

DEVELOPMENT

• Support the store manager in driving the team's personal development and progression
• Seek opportunities to drive your own personal development
• Train, coach, and upskill the sales team to maximise opportunities for future progression within the business

OPERATIONAL EFFICIENCIES

• Oversee daily operations, ensuring efficiency, quality, and adherence to company policies and procedures
• Use business communication tools to drive the completion of tasks and ensure your team understands all key functions
• Support the store manager to drive performance in line with retail priorities to meet business objectives

CONTROLS

• Support the store manager in monitoring and achieving department and store KPIs, including sales targets, company incentives, customer satisfaction, and operational efficiency.
• Ensure wage controls are met on a weekly basis and any issues are resolved quickly and effectively
• Demonstrate resilience to operational challenges, making effective decisions to drive solutions
• Control stock movement, run accurate store audits, and implement visual standards to company and brand guidelines

Qualifications

About You

We’re looking for a passionate and customer-focused retail professional with experience in both premium fashion and beauty, and a drive to deliver exceptional in-store experiences.

• A confident and adaptable individual, able to thrive in a fast-paced retail environment
• A proactive team player with the ability to support, motivate, and guide colleagues
• A strong brand ambassador, representing Frasers Group with professionalism and a polished appearance
• A great communicator, able to build strong relationships with customers, colleagues, and stakeholders

Qualifications & Experience

• Minimum 1+ year experience in premium or luxury fashion retail, ideally in a supervisory or management-related role
• Minimum 3+ years’ experience in a beauty-related role, either within a single brand or a multi-brand beauty retailer
• Proven ability to lead, motivate, and support teams in delivering high standards
• Strong track record of achieving sales targets and driving performance
• Good product knowledge across fashion and beauty, including brands, trends, and materials
• Solid understanding of retail operations, including merchandising, stock control, and loss prevention
• Strong verbal and written communication skills, with the ability to engage effectively across all areas of the business

Additional Information

The Rewards

• Basic rate salary £31,450 per annum
• 28 days holiday a year, inclusive of bank holidays
• 20% Staff Discount across all Frasers Group Stores
• Weekly/Monthly & Quarterly Commercial Bonuses
• Commission-led bonuses across a wide range of products
• Long Service awards
• Discounted Gym membership
• We offer a wide range of Development Courses with National Qualifications

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