Beauty Studio Manager

Superdrug; Cardiff; On-site; GBP 28,000 - 34,000; Full time

Job summary

A popular beauty retailer in Cardiff is seeking a Beauty Studio Manager to oversee the operations and lead a team of stylists. The role involves customer interaction, team management, and providing various beauty services. The ideal candidate should have NVQ level 3 or 4 in hairdressing or beauty therapy and previous management experience. Competitive salary and benefits are offered, including discounts and professional training.

Benefits

Competitive salary

28 days holiday

Bonus of up to 25% of salary

Up to 30% discount at Superdrug

Complimentary hair & nail treatments

Annual Beauty Studio conference

Enhanced maternity/paternity/shared parental leave

Qualifications

• NVQ level 3 minimum and ideally up to NVQ level 4 in hairdressing or Beauty Therapy.
• Outstanding communication skills and previous management experience.
• Established background in hair dressing, barbering, or beauty therapy.

Responsibilities

• Manage the studio team to provide excellent service to customers.
• Team management including performance, rotas, and training.
• Ensure customers leave with 'That Superdrug Feeling'.
• Encourage the team to upsell to customers.

Skills

Outstanding communication skills

Team management

Customer service

Education

NVQ level 3 in hairdressing or Beauty Therapy

NVQ level 4 in hairdressing or Beauty Therapy

Job description

Overview

Job Title: Beauty Studio Manager
Location: Cardiff CF10 2EF
Hours: 39 hours per week
Salary: Up to £34,000 per annum

How to apply

You can apply either through our website by clicking "Apply", or by emailing your CV to [e-mail]

Beauty Studio at Superdrug

We currently have 9 beautiful fully functioning Hair & Beauty Salons with plans to open many more, we offer treatments from Hair & Barbering, brows to nails to Lashes and have partnered with professional brands such as Orly, Studex, Lash Perfect, Eyelash Emporium & Schwarzkopf.

What’s in it for you?

Our success comes from our people - they make the difference. We\'re all about personality, we have fun, and we work hard to deliver that Superdrug feeling! In return we give you:

• A competitive salary
• 28 days holiday
• Earn a bonus of up to 25% of your salary
• Amazing discounts - Up to 30% discount at Superdrug for you and a nominated friend, complimentary hair & nail treatments, and competitions throughout the year - prizes include photoshoot attendance (model preparation), ORLY hampers, Love2Shop vouchers and team nights out
• Professional in-house training with our brand partners
• Attendance at our annual Beauty Studio conference
• Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support

In-house training

We offer in-house professional training in Threading, Tinting, Waxing, Piercing & Lash extensions.

The Role

As well as working as a Senior Stylist or Senior Beauty Therapist, the role includes leading the team and operations. The services on offer include, brow and lash treatments, manicures, pedicures, lash extensions, spray tanning and full hair salon and barbering services.

• Manage the studio team to provide an excellent service to customers within the Beauty Studio environment.
• Team management including performance, rotas and training for the team (approximately 15 stylists/barbers/beauty therapists).
• Ensuring that customers are welcomed and leave with "That Superdrug Feeling" and deal professionally with all customer queries and complaints.
• Encouraging the team to upsell to customers in the Superdrug store and create interest in the rest of the Beauty Studio zone.
• Take ownership for the ordering and management of salon stock.
• Leading by example to ensure the best consultation and advice takes place with customers, especially when providing a colour service.

About You

• NVQ level 3 minimum and ideally up to NVQ level 4 in hairdressing or Beauty Therapy
• Have Outstanding communication skills and previous management experience
• Established background in hair dressing, barbering or beauty therapy.