Beauty Merchandising Co-ordinator

eXPD8; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading marketing agency in the UK is looking for a Beauty Merchandising Co-ordinator to support and train retail teams while ensuring top merchandising standards across stores in Hammersmith and West London. The ideal candidate will have strong communication skills, a passion for merchandising, and be able to work independently. This full-time role involves travel and a commitment to excellence in retail service. Join us to be part of a highly regarded field marketing team.

Benefits

Immediate access to GroceryAid

Unlimited refer-a-friend scheme

Access to eXPD8 Rewards and competitions

Full induction and training with resources

Qualifications

• Must have a full UK driving license and access to a car for business.
• Experience or passion for merchandising or retail is preferred.
• Ability to work independently while achieving set targets.

Responsibilities

• Achieve coverage and quality targets across stores.
• Train and coach new merchandisers to meet branding standards.
• Provide written feedback and photograph compliance in stores.

Skills

Attention to detail

Communication skills

Coaching experience

Organizational skills

Target-driven

Tools

Company tablet

Job description

Have you ever straightened a beauty display? Looking for a career glow up? Got an eye for detail sharper than a winged eyeliner? Look no further…

We're looking for a Beauty Merchandising Co‑ordinator who thrives on delivering excellence and inspiring others to do so too. You'll be an integral part of a field-based retail merchandising team, dedicated to launching a new Beauty brand into a fast‑paced high street store.

You will operate within a region, travelling across the Hammersmith and West London area to achieve coverage and quality targets by supporting, training and coaching colleagues. You'll be responsible for driving sales by ensuring the merchandising teams within your stores keep the stands completely full of stock as these brands sell fast!

About the role

You will be working across Hammersmith and West London areas.

This is a remote full‑time role with the expectation of travelling to a set of stores within your area. You may be required to travel outside of your region when stores launch to support teams across the UK.

This role is 37.5 hours per week, working 5 days out of the 7, including the weekends as agreed. Your shift pattern will be 06:00 – 14:30.

How you’ll deliver excellence

Compliance and Standards

• Achieve coverage targets by working across the defined set of stores, assessing store standards and compliance, and proactively problem solving.
• Ensure the merchandisers within your stores fulfil the client brief, including product placement, planogram compliance and point of sale implementation.
• Ensure the merchandisers within your stores know and implement best stock management practices including stock counts where necessary.
• Maintain good health and safety practices, as prescribed by the company, client and/or the retail outlet.
• Provide detailed, accurate written feedback and clear and high‑quality photographs for each store.

Coaching and Training

• Induct and train new merchandisers recruited to work within the retailer, auditing and assessing to confirm knowledge.
• Coach, train and assess merchandisers on the brand / client merchandising standards and processes and procedures to ensure effective delivery across your defined area.
• Support with identifying skills gaps, escalating where necessary, and support the resulting upskilling initiatives.
• Identify any personnel and/or performance issues with the merchandisers, feedback to the Client Services team, ensure follow up and assist in gaining resolution (i.e. upskilling etc.).

Other duties

• Build and maintain good working relationships with the client, retailer and in‑store colleagues.
• Regularly engage with the client liaison, ensuring up‑to‑date knowledge, practices and process and procedures.

What makes you excellent

• Happy to travel across the defined area, and occasionally across the UK.
• A full UK driving licence and access to a car that can be used for business purposes is desired.
• Experience of, or a passion for, merchandising, retail and/or customer service.
• Experience training or coaching colleagues.
• Excellent communication and interpersonal skills.
• Thriving having ownership of your own work within set time frames, using your own initiative to find solutions.
• Take pride in delivering great standards and service for our clients, leading by example.
• Target driven.
• Strong organisation skills and able to work at a fast pace.
• Are confident using a company tablet to download briefs, take photos and answer questions about your tasks.

What makes us excellent

eXPD8 is proud to be ranked as the top field marketing employer in the Financial Times UK Best Employers 2025 list, celebrating our commitment to a supportive and empowering workplace!

We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers. We have a great reputation of delivering exceptional service to ensure our customers succeed in retail.

People are our business, so we work hard to ensure they are supported, rewarded, and valued.

On top of that, we offer

• Immediate access for you and your family to GroceryAid.
• Unlimited refer‑a‑friend scheme.
• Access to eXPD8 Rewards where we offer regular competitions and incentive plans.
• Full induction and training provided with access to over 500 learning resources.

We are proud to be a Disability Confident Leader and a fully inclusive employer. If you require any adjustments to be made throughout the application process, please contact the recruiter listed on the vacancy or the team at .