Beauty Expert & Brand Ambassador

Islestarr Holdings Ltd.; Cardiff; On-site; GBP 18,000 - 22,000; Full time

Job summary

Charlotte Tilbury is seeking a Retail Expert in Cardiff to deliver the red-carpet customer experience on the shop floor. You will combine expert makeup artistry with deep product knowledge to empower clients to feel confident and beautiful.

You will thrive in a fast-paced store, exceed KPIs, build strong team relationships, and inspire customers with the Tilbury magic. NVQ-3 in Beauty Therapy is preferred, and prior sales experience in beauty or retail helps you hit the ground running.

Qualifications

• You should have customer service experience in fast-paced beauty or retail environments.
• Experience as a Sales Advisor in beauty, retail or FMCG is preferred.
• NVQ-3 in Beauty Therapy is desirable.

Responsibilities

• Deliver the red-carpet customer experience and build emotional connections.
• Combine expert artistry with in-depth product knowledge to empower customers.
• Exceed KPIs and contribute to a high-energy store environment.
• Adapt style to different customers and opportunities on the shop floor.

Skills

Customer service

Makeup artistry

Teamwork

Communication

Sales ability

Adaptability

Education

NVQ-3 Beauty Therapy

Job description

Charlotte Tilbury is seeking a Retail Expert in Cardiff to deliver the red-carpet customer experience on the shop floor. You will combine expert makeup artistry with deep product knowledge to empower clients to feel confident and beautiful.

You will thrive in a fast-paced store, exceed KPIs, build strong team relationships, and inspire customers with the Tilbury magic. NVQ-3 in Beauty Therapy is preferred, and prior sales experience in beauty or retail helps you hit the ground running.