Beauty Consultant, London Area

La Prairie Switzerland; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury skincare brand is seeking dynamic Beauty Consultants for flagship stores in London. As a Maison Ambassador, you will provide an exceptional skincare service and build long-lasting relationships with discerning clients. Candidates should have strong retail experience and a passion for skincare. The role offers a competitive salary, generous holiday, and various employee benefits including a pension scheme and product discounts.

Benefits

Competitive salary

33 holiday days

Generous product allocation & discount

Long Service Awards

Free product at each launch

5% employer pension contribution

Employee referral bonuses

Career development opportunities

Access to Retail Trust

Annual performance reviews

Qualifications

• Exceptional service mindset – you value outstanding service.
• Strong retail experience required.
• Passion for beauty and luxury skincare is essential.
• Strong business acumen to drive sales.
• Ability to build personal relationships with clients.
• Great interpersonal skills for effective communication.

Responsibilities

• Achieve sales objectives by retaining and recruiting clients.
• Maintain high retail standards at the point of sale.
• Pro-actively recommend relevant products to clients.
• Build trust and long-lasting relationships with clients.
• Be knowledgeable on all product heritage and benefits.

Skills

Exceptional service mindset

Strong retail experience

Passion for beauty and skincare

Strong business acumen

Interpersonal skills

Team player

Job description

Are you passionate about luxury skincare, and exceptional customer experience? We're hiring!

Due to an expansion, La Prairie are looking for dynamic Beauty Consultants for key London flagship stores in early 2025. We would loveto hear from candidates who are considering theirnext move in luxury beauty and would like to be considered for any future Beauty Consultant vacancies.

As a Beauty Consultant you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette.

Main Accountabilities

• Make smart business decisions based on brand and business ambition
• Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
• Guarantee meaningful business relationshipsacross the store, especially with Personal Shoppers, concierges, etc
• Ensure retail excellence isperformed at all times, maintaining the highest standards ofhousekeeping and retail standards are maintained at the point of sale
• Create a deep connection with the client to understand their needs, build trust and long-lastingrelationship
• Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxuryand professional serviceat all times
• Maintain the relationship through engaging the Client through La PrairieClientelingtools andsystems
• Be knowledgeable on all products, ensuring the heritage, skin science and benefits arealwaysconveyed in a relevant way to the client
• Ensure exceptional service through encouraging the application of products either on counterorwithin the cabin

Qualifications

• Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients
• Strong retail experience
• Real passion for beauty and skincare with an affinity for luxury, always striving for excellence
• Strong business acumen to drive sales and go beyond business objectives
• Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service
• Ability to build relationships throughout the store to find new opportunities
• Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.

In return, La Prairie offers.

• A competitive salary and discretionary commission scheme
• 33 holiday days (including bank holidays)
• Generous product allocation & discount
• Long Service Awards starting with 3 years’ service
• A free product to try every time there is a new launch
• Contributory pension scheme – 5% employer contribution
• Employee referral bonuses
• A range of opportunities to develop and grow personally and professionally
• Access to Retail Trust including virtual GP Services and HAPI app for discounts
• Annual performance reviews so you know your La Prairie career is going in the right direction