Beauty Consultant - Birmingham Selfridges

La Prairie Switzerland; Birmingham; On-site; GBP 20,000 - 25,000; Part time

Job summary

A Swiss luxury skincare brand is seeking a Part-time Beauty Consultant to work at Selfridges, Birmingham. You will provide personalized skincare consultations, build meaningful relationships with clients, and achieve sales targets. The ideal candidate has strong retail experience, an exceptional service mindset, and a passion for beauty and luxury products. Competitive salary and generous benefits offered.

Benefits

Competitive salary

33 holiday days

Generous product allocation & discount

Contributory pension scheme

Employee referral bonuses

Qualifications

• Passion for beauty and skincare, always striving for excellence.
• Ability to connect and engage with clients, building personal relationships.
• Team player with strong interpersonal skills.

Responsibilities

• Provide exceptional personalized skincare service.
• Achieve sales objectives and build meaningful relationships.
• Engage clients using clienteling tools.

Skills

Exceptional service mindset

Strong retail experience

Strong business acumen

Excellent interpersonal skills

Ability to build relationships

Education

NVQ level 3 in Beauty Therapy

Job description

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti‑aging therapies? then the La Prairie Counter at Selfridges, Birmingham might be of interest to you. As part time La Prairie Beauty Consultant working 2 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long‑lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette.

Main Accountabilities

• Make smart business decisions based on brand and business ambition
• Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
• Guarantee meaningful business relationshipsacross the store, especially with Personal Shoppers, concierges, etc
• Ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale
• Create a deep connection with the client to understand their needs, build trust and long‑lasting relationship
• Pro‑actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times
• Engage clients and maintain relationships using La Prairie’s clienteling tools and systems
• Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client
• Ensure exceptional service through encouraging the application of products either on counter or within the cabin

Qualifications

• Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients
• Strong retail experience
• NVQ level 3 in Beauty Therapy (desired but not essential)
• Real passion for beauty and skincare with an affinity for luxury, always striving for excellence
• Strong business acumen to drive sales and go beyond business objectives
• Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service
• Ability to build relationships throughout the store to find new opportunities
• Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.

In return, La Prairie offers

• A good salary with a new competitive commission scheme
• 33 holiday days (including bank holidays) pro‑rated based on working days
• Generous product allocation & discount
• Long Service Awards starting with 3 years’ service
• Gratis of new launches
• Contributory pension scheme – 5% employer contribution
• Employee referral bonuses