Beauty Coach – Keyholder (40hrs/wk)

Clarins Group; Swindon; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

33 days annual leave

Employee discount

Performance bonus up to 3%

Wellbeing services access

Training allowance

Job summary

Clarins Group in Swindon is seeking a Beauty Coach - Keyholder (40hrs/wk) to deliver exceptional customer service, build skincare conversations and increase product sales within our store.

You will maintain high product knowledge, promote brand storytelling, create engaging retail theatre, and focus on loyalty while working weekends and evenings.

Join a global skincare leader that offers competitive pay, 33 days leave, generous employee discount, training allowances and wellbeing benefits.

Qualifications

• Hands-on beauty or retail experience with excellent customer service.
• Strong communication skills and ability to build relationships quickly.
• Flexible to work shifts including weekends and evenings.

Responsibilities

• Maintain high standards of customer service and product knowledge at all times.
• Promote brand differentiation and ingredient stories to drive sales.
• Create retail theatre and guide customers through the brand journey.
• Drive customer loyalty and repeat visits.
• Confidently handle selling challenges and meet targets.

Skills

Customer service

Communication

Sales

Flexibility

Job description

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Date: 8 Oct 2026

Location: Swindon, GB, SN2 2DY

Company: CLARINS

Beauty Coach - Keyholder (40hrs/wk)

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? We are looking for aBeauty Coach - Keyholder (40hrs/wk) based inMcArthurGlen Swindon

The role:

Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you’ll do:

• Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
• Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Focus on customer loyalty, keeping customers returning to the brand
• Have the confidence to overcome selling challenges

You are:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Pro-active and enjoy exploring new sales opportunities
• Customer-focused and results-oriented

You have:

• Experience in a hands on beauty or retail role with exceptional customer service skills
• Excellent communication skills and can build relationships quickly
• Ability to be flexible and work shifts including weekends and evening

We have:

• Competitive compensation package
• 33 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Access to a range of Wellbeing services through our Employee Assistance Programme

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group

AB-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and we are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women.

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).