Beauty Coach

CLARINS LIMITED; Oxford; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Competitive package

33 days leave

Rewards platform

Employee discount

Performance bonus

Career development

Wellbeing services

Job summary

Clarins Group in the United Kingdom is seeking a dedicated beauty/retail professional to deliver consistently high levels of customer service and product knowledge across our prestige skincare and makeup range. You will weave brand storytelling into every interaction, create engaging retail theatre, and guide customers through the brand journey while supporting loyalty and repeat visits.

Flexibility to work weekends and evenings, with a clear path for development within a global skincare leader

Qualifications

• Hands-on beauty or retail experience with exceptional customer service.
• Commercial awareness and ability to upsell.
• Excellent communication; quick relationship builder.
• Flexible to work weekends and evenings.

Responsibilities

• Maintain high customer service standards and deep product knowledge.
• Promote brand differentiation and ingredient storytelling.
• Create retail theatre to attract customers along the brand journey.
• Focus on customer loyalty and encouraging repeat visits.
• Overcome selling challenges with confidence.
• Be a confident and articulate communicator.
• Pro-active in identifying new sales opportunities.
• Customer-focused and results-driven.

Job description

What you'll do:

• Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
• Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Focus on customer loyalty, keeping customers returning to the brand
• Have the confidence to overcome selling challenges
• A confident and articulate communicator
• Comfortable in a target driven environment
• Pro‑active and enjoy exploring new sales opportunities
• Customer‑focused and results‑oriented

You have:

• Experience in a hands on beauty or retail role with exceptional customer service skills
• Commercial awareness
• Excellent communication skills and can build relationships quickly
• Ability to be flexible and work shifts including weekends and evening

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d'être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms. Do you want to help write the next chapter of our story?

About Clarins GroupA B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws. Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. In line with our dual CSR mission of 'Caring for people, caring for the planet' we take pride in offering a rewarding yet challenging work environment where everyone can thrive. This culture allowed us to achieve the certification of Forbes' World's Best Employers 2024, Forbes' World's Best Employers 2024 for Women.

To learn more about our group and our commitments to people, visit .

Equal opportunity

Benefits:

• Competitive compensation package
• 33 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Career Development opportunities
• Access to a range of Wellbeing services through our Employee Assistance Programme

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.