Beauty Advisor: Elevate Every Customer Experience

Space NK Limited; England; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Salary reviewed annually

25 days annual leave

Employee discount up to 50%

Health & wellness benefits

Training and development opportunities

Third-party discounts across shopping

Refer a friend bonus

Job summary

Space NK Limited is hiring a Beauty Advisor to help customers discover and experience leading beauty brands. You will deliver unbiased advice, share product knowledge, and contribute to hitting store targets through a customer-first approach.

You’ll work as part of a collaborative team, maintain up-to-date product knowledge, and support the store in delivering exceptional service while adhering to company policies and procedures.

Qualifications

• Deliver a customer-first experience.
• Understand store targets and KPIs.
• Strong communication skills.
• Leads by example.
• Values honesty and integrity in working relationships.
• Embraces change.
• Flexible to meet rapidly changing priorities and deadlines.
• Able to follow direction.
• Open and supportive of other ideas.
• Positive attitude.
• Passionate about beauty.
• Able to use own initiative.

Responsibilities

• Delivering unbiased customer advice through exceptional product knowledge
• Working as one team to ensure a ‘customer first’ experience is delivered consistently
• Exceeding sales targets and the company acquisition target for N.dulge
• Following all stock handling policies to ensure stock accuracy and minimise stock loss
• Communicating clearly and concisely with the store team
• Confidently communicating with external business partners, store visitors
• Fully embracing the team effort and taking pride in achieving the common goal
• Creating an inclusive, welcoming and approachable store environment
• Maintaining up to date product knowledge and sharing with the team
• Understanding and adhering to all Company policies and procedures

Skills

Customer focus

Sales targets

Communication

Lead by example

Integrity

Adaptability

Flexibility

Follow instructions

Open-mindedness

Positive attitude

Beauty passion

Initiative

Job description

Space NK Limited is hiring a Beauty Advisor to help customers discover and experience leading beauty brands. You will deliver unbiased advice, share product knowledge, and contribute to hitting store targets through a customer-first approach.

You’ll work as part of a collaborative team, maintain up-to-date product knowledge, and support the store in delivering exceptional service while adhering to company policies and procedures.