Beauty Advisor

Space Nk; Tenterden; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday

Employee discount

Health & wellbeing benefits

Training and development

Third-party discounts

Refer a friend bonus

Job summary

Space NK is seeking a Beauty Advisor to help customers with expert product knowledge and a customer-first approach. You will work closely with the team to create a welcoming store environment and drive sales, while maintaining stock accuracy and contributing to KPI targets.

With a focus on brand ambassadorship and exceptional service, you will stay informed on product ranges and collaborate to deliver a consistent, high-quality shopping experience across the Space NK neighbourhood stores, online

Qualifications

• Excellent product knowledge and customer advisory skills.
• Strong communication with store team and customers.
• Able to understand store targets and KPIs.

Responsibilities

• Deliver unbiased customer advice through product knowledge.
• Collaborate with team to ensure a customer-first experience.
• Exceed sales targets and contribute to KPI achievement for N.dulge.

Skills

Product knowledge

Communication

Team player

Customer focus

Flexible

Job description

The Beauty Advisor's main responsibility is to achieve sales and KPI's target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.

Role Responsibilities

• Delivering unbiased customer advice through exceptional product knowledge
• Working as one team to ensure a 'customer first' experience is delivered consistently
• Exceeding sales targets and the company acquisition target for N.dulge
• Following all stock handling policies to ensure stock accuracy and minimise stock loss
• Communicating clearly and concisely with the store team
• Confidently communicating with external business partners, store visitors
• Fully embracing the team effort and taking pride in achieving the common goal
• Creating an inclusive, welcoming and approachable store environment
• Maintaining up to date product knowledge and sharing with the team
• Understanding and adhering to all Company policies and procedures Able to deliver a 'customer first' experience
• Able to understand store targets and KPI's
• Strong communication skills
• Leads by example
• Values honesty and integrity in working relationships
• Embraces change
• Flexible to meet rapidly changing priorities and deadlines
• Able to follow direction
• Open and supportive of other ideas
• Positive attitude
• Passionate about beauty
• Able to use own initiative As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

• A Competitive salary, reviewed annually
• Generous time off, up to 25 days annually
• Access to an employee discount at Space NK of up to 50% off products, brand dependent
• A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
• Access to training and development opportunities from our education team and brand partners to support your growth and development
• Access to additional third-party discounts across shopping, health, lifestyle and wellbeing
• Refer a friend's bonus scheme.