BD&O Test Manager

Phoenix Group; City Of London; Hybrid; GBP 55,000 - 90,000; Full time

Job summary

A leading financial services company is seeking a Test Manager responsible for overseeing all testing activities across projects. This role involves defining test strategies, ensuring adherence to best practices, and managing test teams. Ideal candidates will have extensive test management experience, strong knowledge of pension systems, and proficiency with testing tools such as JIRA and Selenium. The position offers a flexible working arrangement with a competitive salary and benefits.

Benefits

Discretionary bonus

Private medical cover

38 days annual leave

Excellent pension

Career breaks

Volunteering days

Qualifications

• Proven experience in test management within complex projects/programs.
• Experience working with third-party suppliers and internal IT teams.
• Capable of leading and motivating teams under tight deadlines.

Responsibilities

• Plan and manage all testing activities to ensure quality deliverables.
• Develop and maintain test strategies and plans.
• Monitor and report on test progress and issues to senior stakeholders.

Skills

Test management

Understanding pension administration systems

Testing methodologies (Agile, Waterfall, Hybrid)

Communication skills

Resource management

Defect management

Education

Degree in Computer Science, IT, or related field

ISTQB Advanced Test Manager certification

Tools

JIRA

HP ALM

Selenium

Job description

Job Type

Permanent

Location

Edinburgh, London, Telford or Birmingham

Flexible working

All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about Phoenix Flex here.

Closing Date

18th November

Salary and benefits

£55,000 - £90,000 plus discretionary bonus, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more.

We’re Phoenix Group, we’re a long‑term savings and retirement business. We offer a range of products across our market‑leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.

Role Purpose

The Test Manager is responsible for planning, coordinating, and managing all testing activities across projects or programs to ensure high‑quality deliverables. This role involves defining test strategies, managing resources, and ensuring adherence to testing standards and best practices.

Key Responsibilities

Test Strategy & Planning

• Develop and maintain test strategies, plans, and schedules aligned with project objectives.
• Lead end‑to‑end testing across functional, integration, regression, and user acceptance phases.

• Execution & Management
• Oversee test execution, defect management, and reporting.
• Ensure timely delivery of test results and sign‑offs.
• Coordinate with development teams, business analysts, and stakeholders to resolve issues.
• Collaborate with external partners to align testing activities, environments, and data requirements.

• Quality Assurance
• Implement and enforce testing standards, tools, and methodologies.
• Monitor and report on test progress, risks, and issues to senior stakeholders.
• Drive automation initiatives to improve efficiency and coverage.
• Support defect triage and resolution, ensuring timely closure and quality assurance.

• Resource & Stakeholder Management
• Manage test teams, including task allocation and mentoring.
• Liaise with business analysts, project managers, product owners, and external vendors.

• Risk & Issue Management
• Identify testing risks and develop mitigation plans.
• Escalate critical issues promptly to senior management.

Skills & Experience

• Proven experience in test management within complex projects/programs.
• Strong understanding of pension administration systems, workflows, and regulatory requirements.
• Experience working with third‑party suppliers, system integrators, and internal IT teams.
• Strong knowledge of testing methodologies (Agile, Waterfall, Hybrid).
• Hands‑on experience with test tools (e.g., JIRA, HP ALM, Selenium).
• Excellent communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Capable of leading and motivating teams under tight deadlines.
• Able to work independently and escalate issues appropriately.
• Familiarity with governance frameworks such as Change Management processes.

Qualifications

Degree in Computer Science, IT, or related field (or equivalent experience).

ISTQB Advanced Test Manager certification (preferred).

Key Competencies

Leadership and team management.

Analytical and problem‑solving skills.

Attention to detail and commitment to quality.

Find out more about #LifeAtPhoenix

• Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates
• Find or get answers from our colleagues: www.thephoenixgroup.com/careers/talk-to-us

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