BAU Process Analyst

BAE Systems.; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading defense technology firm is seeking a BAU Process Analyst in London to support and improve Identity and Access Management (IAM) operations. The ideal candidate will have at least 5 years of experience in operational process analysis, expertise in IAM platforms, and skills in stakeholder collaboration. The position offers hybrid working arrangements and focuses on maintaining efficient access management practices. This role is essential for ensuring alignment with defined service KPIs and improving IAM service delivery.

Benefits

Competitive pension scheme

Employee share plan

Flexible health benefits

Shopping discounts

Qualifications

• Minimum 5 years' operational process analysis and business support within similar environments.
• Strong understanding of IAM platforms, standards, and business processes.
• Proven experience supporting identity lifecycle processes (JML).

Responsibilities

• Support the delivery and ongoing operation of IAM processes like Joiner, Mover, Leaver.
• Identify and resolve non-technical IAM issues impacting service delivery.
• Provide input to improve IAM service design and operational efficiency.

Skills

Operational process analysis

Identity and Access Management (IAM)

Stakeholder collaboration

Problem-solving

Job description

Location(s): UK, Europe & Africa : UK : London || UK, Europe & Africa : UK : Leeds

BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.

Job Title: BAU Process Analyst

Location: London - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role

Grade: GG09 - GG11

Referral Bonus: 5000

What You’ll Be Doing

We are seeking an experienced IAM BAU Process Analyst to support the operational Identity and Access Management (IAM) processes for National Highways. This role plays a key part in transitioning IAM capabilities into business‑as‑usual (BAU) operations, ensuring alignment with defined service KPIs and supporting the Head of Identity in maintaining secure and efficient access management.

• Support the delivery and ongoing operation of IAM processes including Joiner, Mover, Leaver, and access management.
• Collaborate with stakeholders to ensure IAM services meet business needs and performance targets.
• Identify and resolve non-technical IAM issues impacting service delivery.
  Provide input to improve IAM service design and operational efficiency.

Skills & Experience Required

• Minimum 5 years' operational process analysis and business support within similar environments.
• Strong understanding of IAM platforms, standards, and business processes.
  Proven experience supporting identity lifecycle processes (JML).
• Ability to influence and contribute to IAM service delivery improvements.

The team

We work hard and often go the extra mile, but we recognise people’s efforts and that everyone has a life outside of work. We encourage people to speak up if they want to rotate to a new project.

Benefits

As well as a competitive pension scheme, BAE Systems also offers employee share plan, an extensive range of flexible discounted health, wellbeing and lifestyle benefits including a green care scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive.

Why BAE Systems?

This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture which values diversity, rewards integrity and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently under‑represented within our industry including women, ethnic minorities, people with disabilities and LGBTQ+ individuals.

We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions such as your nationality, any nationalities which you previously may have held, and your place of birth can restrict the roles you are able to perform within the organisation.

All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Life at BAE Systems Digital Intelligence

We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site or some or all of the time, and work might be going on at different times of the day.

By embracing technology, we can interact, collaborate and create together, even when we’re working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well‑being.

Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential.