Bath Area Reception & Customer Service Specialist

Venus Recruitment; Bath; On-site; GBP 20,000 - 24,000; Full time

Job summary

A successful UK wide business is looking for a Receptionist / Customer Service Assistant in Bath. In this role, you will greet visitors, manage deliveries, and answer the switchboard. You will maintain the reception area, order supplies, and respond to client queries. The ideal candidate will have a passion for customer service, excellent communication skills, and be organized. The position requires a proactive character who can adapt to changing demands. Working hours are Monday to Friday, 8:30 am to 5:30 pm.

Qualifications

• Outgoing and enthusiastic personality for client interactions.
• Professional appearance and manner.
• Highly organized with attention to detail.
• Excellent written and verbal communication skills.
• Confidence in interacting with diverse clients.
• Creative in problem-solving.
• Competency in MS Word and Excel.

Responsibilities

• Greet visitors and manage deliveries and post.
• Maintain reception appearance and order supplies.
• Assist with conference room meetings and refreshments.
• Respond to client queries and complaints efficiently.

Skills

Customer service passion

Professional manner

Organizational skills

Excellent communication

Confident interaction

Creative problem solving

MS Word and Excel competency

Job description

A successful UK wide business is looking for a Receptionist / Customer Service Assistant in Bath. In this role, you will greet visitors, manage deliveries, and answer the switchboard. You will maintain the reception area, order supplies, and respond to client queries. The ideal candidate will have a passion for customer service, excellent communication skills, and be organized. The position requires a proactive character who can adapt to changing demands. Working hours are Monday to Friday, 8:30 am to 5:30 pm.