Barts Guild Shop Assistant Manager

Barts Health Nhs Trust; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in Westminster is seeking a Retail Assistant to support the shop manager in managing the Guild shop's operations. This role includes training volunteer staff, ensuring smooth operations, and promoting shop products. The ideal candidate should be capable of independent work and possess strong organizational skills. Join a dynamic team focused on providing excellent service.

Responsibilities

• Work day to day without supervision, making referrals where appropriate.
• Manage the smooth and efficient running of the Guild shop and trolley.
• Deliver training to ensure that Volunteer staff are competent and customer focused.
• Promote sale of Guild branded souvenirs.
• Report to shop manager on any issues regarding volunteers.
• Report infrastructure defects and required repairs.
• Manage infection control within the shop, store and trolley service.

Job description

The purpose of this role is to assist the shop manager to manage the retail activities of the Guild shop and trolley services.

Responsibilities

• Work day to day without supervision, making referrals where appropriate
• Manage the smooth and efficient running of the Guild shop and trolley at all times
• Deliver training to ensure that Volunteer staff are sufficiently competent, customer focused and able to demonstrate sound knowledge regarding products
• Promote sale of Guild branded souvenirs
• Report to shop manager on any issues regarding volunteers
• Report to shop manager on matter relating to shop business
• Report infrastructure defects and required repairs
• Manage infection control within the shop, store and trolley service

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world‑class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high‑performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm‑free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.