Bartender - British Airways Concorde Lounge - Hounslow

Baxterstorey; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading hospitality firm is seeking a Bartender in Greater London. This role involves preparing beverages, ensuring customer satisfaction, and working as part of a team in a fast-paced environment. Candidates should have a passion for service and enjoy working collaboratively. Offers 28 days holiday, training opportunities, and inclusive workplace culture.

Benefits

28 Days holiday including bank holidays

Plus your birthday off

3 volunteering days

Free meals on shift

Pension and life insurance

Bespoke training and development opportunities

Qualifications

• Contagious passion for service and/or food.
• Satisfaction from a collaborative team environment.
• Ability to adapt with a solution-oriented perspective.
• Previous experience in a similar role is a plus.
• Knowledge of food safety and sanitation practices.

Responsibilities

• Prepare and serve alcoholic and non-alcoholic beverages.
• Provide excellent service by addressing passenger needs.
• Collaborate with team to ensure smooth operations.
• Comply with health and safety regulations.
• Maintain cleanliness and hygiene in the work areas.
• Follow a rotating shift pattern for team operations.

Job description

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that's why we're looking for a Bartender who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that's why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

Responsibilities

• Service - prepare alcoholic and non-alcoholic beverages according to an agreed specification. To prepare speciality coffees and other hot drinks. Interact with customers, take orders, mix drinks and offer snacks
• Customer Service - provide excellent service by being attentive to passenger needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
• Teamwork - collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas
• Flexibility - follow our rotating shift pattern. A combination of early and late, 8 hour shifts, ranging between lounge opening times of 04:30 and 22:30. We work together as a team to lead by example, protecting the planet and supporting communities.

If you are a Bartender who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Qualifications

• Have a contagious passion for service and/or food
• You draw satisfaction from working within a collaborative and inclusive team environment
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Previous experience in a similar role, especially in the food service industry, is often a plus
• Some knowledge of food safety and sanitation practices
• Works according to the BaxterStorey core values

About the Company

Additional Information For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Benefits

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks' enhanced maternity leave
• Secondary Carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'.