Bartender and Waiter / Waitress

Fifth Element; City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prestigious Italian restaurant in London seeks an Experienced Waiter dedicated to providing an exceptional dining experience. Ideal candidates will have a strong focus on service, the ability to work under pressure, and knowledge of Italian cuisine. This full-time role offers a competitive salary and a supportive work environment.

Benefits

Competitive salary with opportunities for bonuses

Staff meals provided during shifts

A vibrant and supportive working environment

Qualifications

• Previous experience as a waiter in a high-end or busy restaurant environment.
• Strong communication skills with an emphasis on customer interaction.
• A keen eye for detail and passion for delivering high-quality service.

Responsibilities

• Provide warm, courteous, and polished service to all guests.
• Accurately take and relay customer orders to kitchen staff.
• Suggest and upsell menu items to enhance the dining experience.

Skills

Communication skills

Attention to detail

Customer service

Ability to work under pressure

Job description

Experienced Waiter

Location: London

Type: Full-time/Part-time

We are seeking an experienced and professional Waiter to join our esteemed Italian restaurant located in the vibrant area of Waterloo, London. The ideal candidate will be dedicated to providing an exceptional dining experience, with a strong focus on elegant service, customer satisfaction, and revenue growth.

Key Responsibilities

• Provide a warm, courteous, and polished service to all guests, ensuring that their dining experience is seamless and memorable.
• Accurately take and relay customer orders, ensuring all requests are understood and communicated clearly to the kitchen staff.
• Proactively suggest and upsell menu items, including daily specials, desserts, and premium beverages, to enhance the dining experience and increase sales.
• Prepare and serve a variety of beverages, including cocktails, wines, and specialty drinks, with a high level of precision and presentation.
• Maintain an in-depth knowledge of the menu, ingredients, and preparation methods to confidently answer any customer queries and make informed recommendations.
• Set tables with attention to detail, ensuring a sophisticated and inviting atmosphere. Regularly monitor tables to ensure they are clean, well-presented, and properly stocked throughout the service.
• Work closely with kitchen staff and fellow waiters to ensure smooth service operations, particularly during peak times.
• Address and resolve any customer complaints or concerns promptly and with professionalism, always striving to exceed guest expectations.
• Manage customer bills accurately, handle cash transactions, and operate the POS system with efficiency and integrity.
• Adhere to all health and safety regulations, ensuring that all hygiene standards are met consistently.

Requirements

• Previous experience as a waiter in a high-end or busy restaurant environment.
• Strong communication skills with an emphasis on customer interaction and service.
• A keen eye for detail and a passion for delivering high-quality service.
• Ability to work under pressure while maintaining a composed and professional demeanour.
• Flexibility to work evenings, weekends, and public holidays as required.
• Knowledge of Italian cuisine and wine is highly desirable.

Benefits

• Competitive salary with opportunities for bonuses.
• Staff meals provided during shifts.
• A vibrant and supportive working environment.

Employment Details

Experience: Required

Languages: English – Advanced

Employment: Full-time

Schedule: 5 days rota (days vary) 4pm -11pm

Salary: £1,500 – £2,000 monthly

Benefits: Performance bonus

Starting time: Immediate start!