Bartender

Fairmont Hotels And Resorts; Southampton; On-site; GBP 27,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Worldwide travel discounts

Retirement savings plans

Inclusive culture

Job summary

Fairmont Southampton is seeking a skilled Bartender in Bermuda to deliver luxury beverage and bar experiences aligned with Fairmont standards. You will work under the Maître D' to ensure exceptional hospitality, health and safety compliance, and smooth bar operations.

The role emphasizes technical mastery, guest engagement, and teamwork across outlets; you will handle POS, inventory, and precise service across shifts, including evenings and weekends.

Qualifications

• Prepare and serve a wide range of beverages meeting brand standards.
• Ensure responsible alcohol service in line with local laws and hotel policy.
• Engage guests with luxury service and upsell beverages and promotions.
• Maintain bar area, stock, and inventory; operate POS accurately.

Responsibilities

• Collaborate with restaurant, bar, and kitchen teams to ensure seamless service.
• Maintain professional grooming and courtesy in a fast-paced environment.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.

Skills

Bartending

Customer service

Alcohol safety

Tools

POS systems

Job description

We invite you to join the world of luxury hospitality at Fairmont Southampton as our new Bartender. The Bartender reports to the Maître D' and is responsible for delivering exceptional beverage and bar experiences that reflect Fairmont luxury brand standards. This role combines technical mastery, operational excellence, and superior guest engagement to create memorable experiences. The Bartender contributes to overall outlet performance, ensures compliance with health, safety, and Responsible Alcohol Service standards, and supports smooth operations of the bar and beverage service.

Beverage Service & Guest Experience

• Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, wines, spirits, and specialty drinks, consistently meeting brand and LQA standards.
• Ensure responsible alcohol service at all times, including the right to refuse service in accordance with local laws and hotel policy.
• Take and serve food orders to guests seated at the bar, ensuring timely delivery and exceptional presentation.
• Maintain full knowledge of beverage and bar menu items, promotions, and garnishes to answer guest inquiries, recommend drinks, and confidently recite daily specials.
• Deliver a professional, engaging, and personalized guest experience that reflects luxury service standards.
• Upsell beverages, food, and promotions to enhance guest experience and maximize outlet revenue.
• Be aware of guest allergies and dietary restrictions and proactively ensure safe service for our guests.
• Respond to guest feedback promptly and professionally, ensuring satisfaction and brand loyalty.

Bar Operations & Maintenance

• Set up, clean, and maintain bar areas, including glassware, garnishes, mixers, and inventory.
• Maintain cleanliness and organization of back-bar, storage areas, refrigeration, and beverage preparation zones
• Stock and replenish bar supplies and beverages throughout shifts, ensuring operational readiness.
• Operate POS systems and manage cash/charge transactions accurately and responsibly.
• Monitor beverage inventory, control portion sizes, and minimize waste to support cost-effective operations.
• Maintain compliance with all sanitation, hygiene (HACCP), and safety regulations.
• Complete opening and closing duties, including setup, breakdown, cleaning, stock counts, and securing bar areas as required.
• Handle glassware, equipment, and bar tools to minimize breakage, loss, and damage.

Teamwork & Operational Support

• Collaborate with restaurant, bar, and kitchen teams to ensure seamless service delivery during high-volume periods and special events.
• Maintain composure and performance under pressure, while demonstrating flexibility, reliability, and a positive attitude in a fast-paced environment.
• Other duties as assigned.
• Be flexible to support service operations across all food and beverage outlets, adapting to changing operational needs.
• Maintain professional grooming, appearance, and conduct in line with Fairmont brand standards., Flexibility to work varied shifts, including mornings, evenings, weekends, holidays, and special events as operational needs require.
• Physical ability to stand, walk, carry trays, and perform repetitive service tasks throughout the shift.
• Employees may be required to work across any Food & Beverage outlet within the hotel, with the flexibility to be transferred or assigned to different outlets based on operational requirements.
• Manual dexterity for precise handling of bar equipment and glassware.

Personal Attributes, Culture & Values

• Embrace the Fairmont brand promise and luxury in your role and in all your interactions. Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Fairmont Southampton

Are you ready to join a team that thrives on excellence and embraces limitless potential? Fairmont Southampton, Bermuda's largest resort, invites exceptional individuals to be part of our award-winning team and shape the future of hospitality. Following a multi-million-dollar renovation, our 593-room resort is Bermuda's largest, featuring nine restaurants, a 30,000-square-foot spa, an 18-hole par three golf course and a captivating Beach Club. Opportunities for growth and success are boundless. Our culture emphasizes respect, teamwork, and professionalism, supported by comprehensive benefits. Join our diverse and inclusive team, where your unique talents and perspectives are celebrated. Dare to go beyond the ordinary, unlock your potential and make a lasting impact at Fairmont Southampton. Together, let's create memories that exceed expectations.

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

What's in it for you?

As part of Accor, a global hospitality leader with over 5,500 hotels worldwide, you'll enjoy:

• Opportunities for growth and development, mentorship, and international mobility
• Health insurance, retirement savings plans, and comprehensive wellness programs
• Worldwide travel discounts and preferred rates across the Accor portfolio
• A supportive, inclusive culture grounded in respect, teamwork, and professional development

Our Values

Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special. Belonging: We celebrate our differences. We support each other and we always stand together. Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. Integrity: We build trust through mutual respect and being authentic.

Your team and working environment: Fairmont Southampton is a premier luxury resort and regarded as a leader in the hospitality industry. Our mission is to turn moments into memories for our Guests.

Our commitment to Diversity & Inclusion: Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team