Bartender

Fortnum & Mason; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prestigious dining establishment in London seeks an enthusiastic Bartender to join their team. You will ensure smooth bar operations, deliver exceptional customer service, and maintain in-depth knowledge of wines and cocktails. Ideal candidates possess strong interpersonal skills and a passion for customer interaction. The role offers a competitive hourly rate, paid overtime, and various employee benefits.

Benefits

Competitive hourly rate + paid overtime

Discretionary annual bonus (up to 5% of salary)

Store and restaurant discounts (up to 40%)

Subsidised staff restaurant

28 days holiday + additional wellbeing days

Matched pension scheme

Career development opportunities

Qualifications

• Demonstrates understanding of brand and restaurant service.
• Ability to think quickly in changing situations.
• Solid communication skills.

Responsibilities

• Ensure smooth running of the Bar service.
• Maintain thorough knowledge of drinks menu.
• Create extraordinary customer experiences.

Skills

Customer service

Knowledge of wines and cocktails

Interpersonal skills

Ability to multitask

Job description

Bartender - 45 Jermyn St - London

Join the Fortnum & Mason Team!

Are you passionate about delivering great service and eager to share your knowledge with others? Do you have a flair for customer service and a love for artisanal products? If so, we have the perfect opportunity for you!

Fortnum & Mason are looking for an exceptional Bartender to join our unique team at our beautiful Flagship store in Piccadilly at our fine dining restaurant 45 Jermyn St.

Responsible for demonstrating world-class service, our new team member will possess passion for our product, and an ability to bring this to life for each and every customer.

Why Work For Us

• Competitive hourly rate + paid overtime
• Discretionary annual bonus (up to 5% of salary)
• Up to 40% store and restaurant discounts
• Subsidised staff restaurant using Fortnum's ingredients
• 28 days holiday + a day off for your birthday and 5 extra wellbeing days off
• Matched pension scheme and career development opportunities
• Annual staff party and incredible gifts after 5 years

What You'll Do

• Work alongside the team to ensure the smooth running of the Bar service
• Ongoing and up to date knowledge of the Wine Cellar, Cocktail menu and all other specialist beverages that the Bar offers
• Continuous improvement and development of knowledge of all wines, spirits cocktails and beverages served along with any recommended pairings
• Constantly looking for areas where we can deliver more
• Commit to deliver exceptional customer service at all times
• Ensure that all Bar areas are kept clean, tidy, well stocked and always ready for service
• Create and deliver an extraordinary customer experience, meeting all targets set
• Demonstrate thorough product knowledge of wines, spirits and all beverages served

What We're Looking For

• Demonstrate an authentic and passionate understanding of brand, menus and restaurant service
• Continuous improvement and development of knowledge of all wines, spirits cocktails and beverages served along with any recommended pairingsCreate and deliver an extraordinary customer experience, meeting all targets set
• Ability to multitask, prioritize and manage time effectively
• Solid interpersonal and communication skills
• Ability to think quickly and rationally to ever-changing situations
• Consistently lead by example

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.