Bartender

Pitcher & Piano (91200); Birmingham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A popular pub company is looking for team members to create a vibrant atmosphere by providing excellent customer service. Responsibilities include taking orders and upselling food and drinks, while supporting your team. The role offers career development opportunities and a friendly atmosphere. Employee benefits include discounts, flexible hours, and support programs.

Benefits

30% off at all pubs, restaurants, and hotels

Reliable hours contract

£4.50 meal deal on shift

Flexible and part-time hours

High street and online discounts

Apprenticeship programmes

Financial, mental, and emotional well-being support

Qualifications

• Passion for providing brilliant customer service.
• Ability to work in a vibrant and welcoming atmosphere.
• Willingness to support team members.

Responsibilities

• Take orders and serve food and drinks.
• Upsell menu items to customers.
• Support the team where needed.

Skills

Customer service

Teamwork

Upselling

Communication

Job description

As part of our Bar and Waiting team you’ll:

Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.

• Be responsible for taking orders, serving and upselling our fantastic food and drinks
• Be passionateabout providing brilliant customer service
• Care about the wider team, turning your hand to support wherever needed
• Gain people, marketing and operational skills whilst getting paid for it!
• Be encouraged to grow and develop whilst achieving a long-term career (if that’s what you’re after)

What comes next is up to you:

Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.

What you get from us:

You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.