Barista Team Leader — Shift Mentor & Service Excellence

Costa Coffee; Cannock; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

50% discount on Costa food & drinks

Matched pension up to 10%

Coca-Cola share scheme

Financial Support Fund

Job summary

Costa Coffee in the United Kingdom is seeking a Team Leader to bring energy, confidence and support to every shift. You’ll lead smooth, efficient shifts and train new Baristas while keeping service and coffee excellence at the forefront.

The role emphasizes team motivation, adaptability and a positive attitude, with flexible shifts to suit the store’s needs. Costa offers strong benefits and a shared commitment to great moments for customers and colleagues.

Qualifications

• Experience as a team leader or ready to step into the role.
• Strong communication skills for team coordination and customer service.
• Reliable, punctual and professional with a positive attitude.
• Calm under pressure and able to motivate others.

Responsibilities

• Lead smooth, efficient shifts.
• Train and support new Baristas.
• Energise and motivate your team.
• Maintain high standards across service and coffee excellence.
• Use resourcefulness to keep operations running smoothly.

Skills

Team leadership

Communication

Reliability

Adaptability

Job description

Costa Coffee in the United Kingdom is seeking a Team Leader to bring energy, confidence and support to every shift. You’ll lead smooth, efficient shifts and train new Baristas while keeping service and coffee excellence at the forefront.

The role emphasizes team motivation, adaptability and a positive attitude, with flexible shifts to suit the store’s needs. Costa offers strong benefits and a shared commitment to great moments for customers and colleagues.