Barista Team Leader: Lead Shifts & Elevate Coffee

Costa Coffee

Caerphilly

On-site

GBP 18,000 - 21,000

Part time

14 days+

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Benefits offered by this job

Hourly pay £13.75–£14.75
50% discount on all food and drink
Matched pension up to 10%
Coca-Cola share scheme
Financial Support Fund
More perks link

Job summary

Costa Coffee is seeking a Team Leader to bring energy, confidence and support to every shift. You’ll lead smooth, efficient operations and help create memorable experiences for customers.

You’ll train and empower Baristas, maintain high standards of service and coffee excellence, and adapt to busy periods. This role offers flexible shifts and the chance to grow with a brand that values warmth and teamwork.

Qualifications

  • Experience as a team leader or willingness to step up.
  • Strong communication and teamwork abilities.
  • Reliable and positive leadership under pressure.

Responsibilities

  • Lead smooth, efficient shifts.
  • Train and support new Baristas.
  • Energise and motivate the team.
  • Maintain high standards of service and coffee quality.
  • Adapt to keep operations running smoothly.

Skills

Leadership
Teamwork
Communication
Calm under pressure
Adaptability
Reliability

Job description

Team Leader

At Costa Coffee, we’re all about crafting great coffee and memorable moments. As a Team Leader, you’ll bring energy, confidence and support to every shift. We also offer flexible shifts to suit you and the store.

Why Costa

  • £13.75–£14.75 per hour (location dependent)
  • 50% discount on all food and drink in Costa-owned stores
  • Matched pension up to 10%
  • Coca-Cola share scheme
  • Financial Support Fund
  • More perks: https://bit.ly/costaperks

We’re committed to diversity, equity and inclusion, and our values, Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player, shape how we work. Through the Costa Foundation, you’ll also support communities locally and globally.

What you’ll do

  • Lead smooth, efficient shifts
  • Train and support new Baristas
  • Energise and motivate your team
  • Maintain high standards across service and coffee excellence
  • Use resourcefulness and adaptability to keep everything running well

Who you are

  • A reliable role model with accountability and maturity
  • A strong team player with great communication skills
  • Energetic, positive and confident leading others
  • Adaptable, resourceful and calm under pressure
  • Experience as a team leader or ready to step into the role

How to apply

When you apply, you’ll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry there will always be human involvement in the review of your responses and in making the final hiring decision

Need adjustments? costa.recruitment@costacoffee.com

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