Barista (Part Time)

NCL Health and Social Care Academy; Greater London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A community-driven health and social care organization in Greater London is seeking a Customer Service Representative. This role involves welcoming customers, preparing and serving food and drinks, and maintaining a clean environment. Candidates should have a basic food hygiene qualification or be willing to obtain one, and previous experience is desirable. The position is for 25 hours per week, with benefits including pension contributions and access to wellbeing resources.

Benefits

4% pension contribution (Legal and General)

2 x salary – Life Insurance

Discounts at major retailers

24/7 access to a GP

Employee Assistance Programme

Career development opportunities

Free DBS check

Qualifications

• Willingness to undertake and pass basic food hygiene qualification.
• Previous experience in a similar role is desirable.
• Awareness of fire procedures and knowledge of Health & Safety practices.

Responsibilities

• Welcoming and serving customers with warmth, respect, and kindness.
• Preparing and serving hot and cold drinks and bar food.
• Ensuring cleanliness and sanitation of work areas and equipment.

Skills

Basic food hygiene qualification

Good literacy

Verbal and numeracy skills

Job description

About Us

Head Room is a social enterprise by Jami, a leading provider of mental health services for the Jewish community. More than a cafe, Head Room is a pioneering community hub on the high street, where informal, peer-led mental health support is delivered, conversations and connections are made, and a fresh daily menu is provided in a relaxed and inclusive space. Head Room’s mental health support is accessible to everyone in the community and is key to how Jami supports people for whom mental illness and distress make everyday life a struggle. In November 2023 Jami and Jewish Care announced they would become one, to ensure long-term sustainable services for people of all ages in the community. So if you're ready to make a positive impact every day, join us. Together, we can make a real difference.

Your Role

• Welcoming and serving each customer with warmth, respect, and kindness.
• Building positive relationships with customers, fostering a sense of community.
• Preparing and serving hot and cold drinks and bar food.
• Sharing information about Jami and our community‑focused work.
• Ensuring cleanliness and sanitation of work areas, utensils, and equipment.
• Adhering to all food safety and health safety requirements.
• Taking customer orders and processing payments.
• Organising and managing stock levels.
• Opening and closing the café following established procedures.
• Attending training related to food and drink, as well as mental health.
• Working hours: This post is for 25 hours per week and may include some Sundays. Additional hours may be required to meet business needs.

About You

• Basic food hygiene qualification or willingness to undertake and pass this qualification.
• Previous experience in a similar role is desirable.
• Awareness of fire procedures.
• Knowledge of Health & Safety practices.
• Knowledge of food safety practices.
• Some knowledge of COSHH.
• Good literacy, verbal, and numeracy skills.

Your benefits

• 4% pension contribution (Legal and General)
• 2 x salary – Life Insurance
• A huge range of discounts at major retailers and supermarkets
• 24/7 access to a GP either online or on the phone
• Access to our Employee Assistance Programme providing confidential advice.
• Our Wellbeing Hub which contains lots of articles and support with mental and physical wellness, free fitness, and yoga videos and lots more
• Career development opportunities and access to our online learning management system
• Free DBS check where the role requires.