Barista - Costa

OneRetail; Stevenage; On-site; GBP 18,000 - 21,000; Full time

Job summary

Compass Group UK&I, on behalf of Costa, is recruiting a Barista on a full-time 35-hour week to craft drinks and deliver first-class service across the brand.

You'll learn about brewing methods, maintain the bar area, handle payments, and work as part of a team to uphold Costa's customer experience and brand standards.

Progression opportunities and a supportive environment are highlighted, with emphasis on reliability and communication.

Qualifications

• Experience in customer service is essential.
• Hands-on experience with brewing equipment is preferred.
• Strong communication and time management skills are required.
• Ability to work well under pressure and meet customer needs.

Responsibilities

• Preparing perfectly blended drinks and serving high-quality food that delights our customers
• Keeping the bar area clean
• Receiving and processing payments (cash and credit cards)
• Being an enthusiastic team player and excellent communicator
• Maintaining stock of clean mugs and plates
• Learning about brewing methods, beverage blends, food preparation and presentation techniques
• Check if brewing equipment operates properly and report any maintenance needs
• Representing Costa and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Skills

Customer service experience

Brewing equipment familiarity

Communication skills

Time management

Ability to work under pressure

Tools

POS systems

Job description

We're currently recruiting a driven Barista to help us create beautifully crafted drinks for a major High Street brand on a full time basis, contracted to 35 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here’s an idea of what your shift patterns will be: Variable shifts

Here’s what you need to know before applying:

Your key responsibilities will include:

• Preparing perfectly blended drinks and serving high-quality food that delights our customers
• Keeping the bar area clean
• Receiving and processing payments (cash and credit cards)
• Being an enthusiastic team player and excellent communicator
• Maintaining stock of clean mugs and plates
• Learning about brewing methods, beverage blends, food preparation and presentation techniques
• Check if brewing equipment operates properly and report any maintenance needs
• Representing Costa and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Barista will:

• Be a brilliant communicator and easily build relationships
• Have previous experience in customer service
• Strive for excellence in an eager and motivated manner
• Take initiative and make decisions that are right for our customers
• Have Hands-on experience with brewing equipment
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2708/45036001/52829867/BU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!