Barista - Costa

One Retail; Cambridge; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Healthcare check

Employee assistance

Perks at Work

Career training

Refer a friend bonus

Pension & life assurance

Job summary

One Retail in Cambridge is seeking a friendly Barista to join Costa on a full-time basis. You’ll craft great coffee, deliver excellent service, and contribute to a welcoming café experience.

Ideal candidates have customer service experience, strong communication, and a hands-on approach to coffee equipment. You’ll thrive under pressure, manage time effectively, and be reliable in a fast-paced setting.

Qualifications

• Excellent communication with customers.
• Experience in customer service.
• Ability to take initiative and make customer-focused decisions.
• Hands-on experience with coffee equipment or willingness to learn.
• Ability to work under pressure and stay calm.
• Punctual and reliable with good timekeeping.

Responsibilities

• Prepare and serve drinks and food to a high standard.
• Learn brewing methods and drink presentation.
• Keep the coffee bar clean and stocked with clean mugs and plates.
• Check that coffee equipment is functioning and report maintenance needs.
• Handle cash and card payments.
• Adhere to Food Hygiene and Health & Safety standards.

Skills

Communication

Customer service

Initiative

Coffee equipment handling

Working under pressure

Timekeeping & reliability

Tools

Coffee equipment

Job description

About Us

Are you passionate about all things coffee? Do you pride yourself on providing impeccable customer service? Do you thrive in a fast-paced retail environment? If so, we have the perfect role for you!

Healthcare Retail, part of Medirest, is passionate about delivering excellent products, standards and customer service to patients, staff and visitors in over 50 NHS hospitals around the UK through convenience and catering retail formats. The portfolio comprises many high street brand franchises including Costa Coffee and M&S Simply Food as well as a selection of in-house brands.

About The Role

We're currently recruiting a Barista to join Costa on a full time basis, contracted to 37.5 hours per week.

You'll craft great coffee and serve it with a smile, becoming part of our customers' daily routine, one cup at a time.

What You'll Do

• Preparing perfectly made drinks and serving high-quality food that delights our customers
• Learning about brewing methods, drinks and food presentation
• Keeping the coffee bar clean and stocked with clean mugs and plates
• Checking the coffee equipment works properly and reporting any maintenance needs
• Taking cash and card payments
• Complying with Food Hygiene and Health & Safety standards

What We Offer

• Aviva Digicare - Free annual healthcare check
• Employee Assistance Programme - Mental health support, offering confidential advice and resources to help you navigate personal and professional challenges
• Perks at Work - Access to exclusive benefits and wellbeing resources
• Career training & development opportunities - Including Apprenticeships and Career Pathways
• Earn up to £500 when you refer a friend
• Comprehensive pension scheme and life assurance

About You

• Be a brilliant communicator who easily builds relationships
• Have previous experience in customer service
• Take initiative and make decisions that are right for our customers
• Have hands-on experience with coffee equipment, or be keen to learn
• Be able to work under pressure
• Demonstrate exceptional timekeeping and reliability

Job Reference: com/0911/79246001/52729965/R/BU #OneRetail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!