Barista

Manchester Arndale; Welwyn Garden City; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading facilities management company is seeking a passionate Barista to join their Catering team in Welwyn Garden City. The role involves crafting high-quality coffee drinks and delivering exceptional customer service. Candidates should have excellent communication skills and be able to work collaboratively. Previous experience in customer service is preferred. This role offers a commitment to professional development and a diverse workplace.

Qualifications

• Must have the right to work in the UK.
• Experience in customer service preferred.
• Ability to handle cash and operate point-of-sale systems.

Responsibilities

• Craft and serve a variety of high-quality coffee drinks.
• Provide excellent customer service to clients and visitors.
• Maintain cleanliness and organization of the coffee station.
• Monitor stock levels and assist with ordering supplies.

Skills

Excellent communication skills

Attention to detail

Strong interpersonal skills

Ability to work collaboratively

Friendly and professional demeanor

Job description

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.

About The Role

Shift Pattern: Monday to Thursday 06:30 – 15:00 or 08:00 – 16:30

We are seeking a passionate and motivated Barista to join our Catering team. Based at our prestigious client location, this role is perfect for someone who loves delivering exceptional coffee and outstanding customer service.

Main Duties & Responsibilities

• Craft and serve a variety of high‑quality coffee drinks, including espresso‑based beverages, teas, and seasonal specials, ensuring consistency in taste and presentation
• Provide excellent customer service, greeting clients and visitors with a professional and friendly attitude
• Maintain cleanliness and organisation of the coffee station, adhering to hygiene and safety standards at all times
• Handle cash and operate the point‑of‑sale system efficiently, processing transactions accurately and promptly
• Monitor stock levels, assist with ordering supplies, and manage deliveries to ensure the coffee station is well‑stocked
• Clean and maintain coffee machines and other equipment, reporting technical issues to management as needed
• Stay informed about the coffee menu, seasonal specials, and food pairings to upsell products and make informed recommendations to customers
• Assist the catering team during busy periods, helping with food preparation and service
• Follow company policies and procedures, including hygiene, safety, and security protocols
• Contribute to a positive team environment by supporting colleagues and maintaining a collaborative atmosphere

About You

• Must have the right to work in the UK.
• Excellent communication skills and attention to detail.
• Ability to work to deadlines and prioritise tasks.
• Strong interpersonal skills and the ability to work collaboratively with different departments.
• Friendly and professional demeanour when interacting with guests and clients.

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.