Barista

Costa; Wallsend; Hybrid; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Starting pay £12.71/hr

Raise to £13.43/hr after training

Star rewards

Discounts on drinks and food

Wellbeing support

Training and development plan

Opportunity for growth

Job summary

Costa Store Assistant / Barista position in Wallsend, UK, is a permanent role within a busy Costa Coffee store operated by Sim Trava. You will craft great coffee, greet customers by name, and support daily store operations with a positive, team-oriented attitude.

The role offers comprehensive training with a plan to develop your skills, plus perks including employee discounts, rewards, and wellbeing support.

Qualifications

• Friendly, customer-focused service skills.
• Ability to work in a fast-paced environment.
• Willingness to learn product range and barista skills.

Responsibilities

• Make coffee to order while engaging with customers.
• Serve customers with a smile to encourage return visits.
• Maintain store cleanliness and safety standards.
• Collaborate with team to ensure smooth store operations.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Positive attitude

Job description

• Unit 1-3 High Street, Wallsend, NE28 8JA, UK
• Permanent
• Retail Operations - Store Assistant / Barista

At Costa Coffee by Sim Trava, we want to inspire the world to love great coffee, just as much as our partner, Costa Coffee.

Sim Trava is a family run business on the hunt for hardworking, ambitious, happy, and loyal people to join our team, if that sounds like you, you’re probably just what we’re looking for.

We want to recruit people that are proud to work for us, because a happy team equals happy customers. We know that our people are the most important part of our business, so we strive to create a working environment.

A bit about the role

Day to day, you’ll be making coffee, at speed, while chatting to our customers. This role isn’t for the faint hearted as it’s fast paced from open until close. But don’t let that put you off as we will give you a complete and robust training & development plan, so you have all the skills needed to deliver the perfect cup of coffee, every time.

• Crafting great coffee while taking time to get to know our customers by name.
• Serving customers with a smile so they walk away happy and excited about their next visit.
• Soaking up all there is to know about Costa products – we do more than coffee.
• Working with your team to maintain health & safety and cleanliness across the store.
• Most importantly, can you engage with the rest of the team and customers to have fun and build the stores reputation as the only place to go.

A passion for coffee and people is just the start of what we’re looking for. So, what else makes a great Barista?

• A positive outlook, can-do attitude, and bags of personality
• A passion for delivering excellence in everything you do, even whilst working under pressure.
• The communication skills to strike up a good conversation with our customers daily.
• A hard-working attitude and multi-tasking skills.

10 hours

We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:

• Starting pay of £12.71 per hour rising to £13.43 after training.
• STAR rewards, exchange your points on our online shopping platform.
• More Star points awarded on your birthday, work milestone, promotion or just because you went above and beyond.
• Free handmade drinks plus 50% discount on food and bottled drinks while at work.
• Wellbeing support with Employee Assistance Program.
• Commitment to you and your Individual training, a plan tailored to your requirements.
• Encouragement to develop into different roles within Sim Trava.

Sim Trava was formed in 2005 by Simon and Tracy Vardy from the basement of their Altrincham home, and their first store opened that same year on October 17th in Northwich, Cheshire. The original plan was to open 5 stores in 5 years, however that milestone was achieved much sooner and by 2010 we had 10 Costa Coffee stores in and around the Cheshire/Manchester area.

Fast forward to 2021 when we celebrated our 40th new store opening in Fallowfield, Manchester. Following this Sim Trava was honoured to be selected to be the first franchise to purchase existing stores from equity. We acquired 17 stores, located across the Preston, Blackpool, and Southport region. In 2025 Sim Trava expanded again with the purchase of 21 existing stores from a franchise partner bringing our store count to 80, and we have no plans to slow down.

For any reasonable adjustments and general queries please [e-mail]

*This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.

Reimagining coffee experiences to make a difference

We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.

“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career."

• Unit 1-3 High Street, Wallsend, NE28 8JA, UK
• Permanent
• Retail Operations - Store Assistant / Barista